Reception Hall or Waiting Room?

by Larry Emmott on April 18, 2014

in Management

More wisdom from Seth Godin:

One of the reasons that Oz is seen as being particularly great and powerful is that it’s just so much trouble to get to see him…

Contrast this with a doctor’s office I recently visited. He was sharing space with a chiropractor, and the office was in the back of a grade B strip mall. Inside the waiting room were dozens of mimeographed signs (I didn’t even think you could mimeograph stuff any more) offering weight loss schemes and warnings about what sorts of payment weren’t accepted, and how it needed to be proffered immediately.

via Seth’s Blog.

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CareCredit Video

by Larry Emmott on April 18, 2014

in Management

I am a big fan of CareCredit. If people refuse our best treatment because of costs the final result is dental failure. Making it easy for patients to get better care with third party financing is just good business and it is even good dentistry. The following video explains the system well and could be embedded in your office website or social media page.

 

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samsungwatchFrom Mashable:

Samsung plans to launch an Android Wear device as well as a Tizen smartphone in 2014, Reuters reports.

The first Tizen phone from Samsung will be a high-end model, and should launch around the end of Q2 2014, Yoon Han-kil, senior vice president of Samsung’s product strategy team, told Reuters in an interview. It will be followed by a mid-range device, which will launch at an unspecified date.

via Samsung to Launch Android Wear Device, Tizen Phone This Year.

Wearable devices could be very cool in the dental office. Imagine having your daily schedule on your wrist or calls to the  hygine room buzz and pop up.

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tooth2In case you missed it: Dentalcompare from October 2013.

Imagine going down to the Chevy dealer and picking out a new car, selecting the color and all the options, including the engine, transmission and fancy wheels, but when you ask the salesman how much the car will cost he won’t tell you?

“We don’t know the fee,” He says. “We will just send you a bill after you pick up the car.”

That’s nuts. No one would consider buying a car that way, and yet this is exactly the way people buy medical care every day…

…there is a property of smartphones—the multifunction capacity of these digital devices—that could reduce the cost of future medical dental technology. Everyone knows that a smartphone isn’t just a phone. Typically it is also a camera, a video camera, a gaming device, a GPS, a clock, a calculator and a whole lot more. Just a short while ago you would have needed to buy each one of those devices as a stand-alone, purpose built machine, now they are all part of your smartphone.

Generally speaking the smartphone in your pocket has more computing and communication power than the most sophisticated computer on the planet had a few years ago.

Researchers are taking advantage of that power by incorporating medical devices into a smartphone. For example there is an algorithm (an app) that analyzes a smartphone video of your face and by detecting minute changes can determine pulse rate and other functions that in the past required an expensive EKG.

via Emmott On Technology: The Forces Driving Up Healthcare Costs and How Technology Can Bring them Back Down | Dentalcompare.com.

This article is even more significant now that it was last year. The current news is full of the articles about the rising cost of medicine and insurance as a result of the ACA (Obamacare). Historically centralized control and regulations on costs have not only failed to control costs but have resulted in higher costs and shortages. There is no reason to expect different results this time and so far that is what we are seeing.

On the other hand innovative disruptive technology has proven time and again to improve service at lower costs.

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Heartbleed bug: Check which sites have been patched

by Larry Emmott on April 16, 2014

in Security

Follow the CNET link below for a comprehensive up to date listing of major web sites and their exposure to the Heartbleed Bug:

  • Google Pass Vulnerability patched. Password change recommended
  • Facebook Pass Vulnerability patched. Password change recommended
  • YouTube Pass Vulnerability patched. Password change recommended
  • Yahoo! Pass Vulnerability patched. Password change recommended
  • Amazon Pass Was not vulnerable
  • Wikipedia Pass Vulnerability patched. Password change recommended
  • LinkedIn Pass Was not vulnerable
  • eBay Pass Was not vulnerable
  • Twitter Pass Was not vulnerable

via Heartbleed bug: Check which sites have been patched – CNET.

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American Dental Association Tax Identity Theft

by Larry Emmott on April 16, 2014

in Security

 

The Michigan Dental Association told members in a special alert April 11 that “the MDA has received several calls from member dentists who say that when they submitted their federal taxes this year they learned that their taxes had already been filed, most likely by an identity thief.”

via MDA alerts members to possible tax identity theft – American Dental Association – ADA.org.

Concerns were raised about similar activity among dentists in Indiana, Ohio, Colorado, Maine and Connecticut..

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Dental Art

April 16, 2014

“The Table” This is by Flemish painter Egbert van Heemkerck and was made sometime in the late 1600s. This is an indoor scene but as with most classical dentist paintings there is a big crowd watching the extraction. Dental art is anything that depicts teeth or dentistry in an interesting or artistic way. If you […]

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Own Your Own Name

April 15, 2014

If you have not done this yet run, don’t walk, to your nearest domain registry and register your name as a web domain. My favorite registry is Go Daddy. Type your name into the box and see if it available. If it is buy it immediately. It should cost no more than $30.00 and will […]

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This Is the End of Facebook as We Know It

April 14, 2014

From Wired: Facebook, the company that makes billions from connecting people to each other, is about to make it harder to have a conversation. In the coming weeks, Facebook’s mobile app will be losing its chat feature, a move that will no doubt annoy many regular users. But the gutting likely won’t end there. According […]

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The Promise of Concierge Medicine

April 13, 2014

Doctors in Texas are showing us what a medical system without comprehensive insurance might look like. The NYT profiles the rise of Texan “direct primary care” practices that don’t accept insurance. Instead, patients pay flat fees out-of-pocket. In return, doctors save both time and money that they can then pass on to patients. By not […]

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Doctors make less than Teachers

April 13, 2014

Hmmm

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Heartbleed

April 12, 2014

Don’t change all your passwords yet, though. If a company hasn’t yet updated its site, you still can’t connect safely. A new password would be compromised too. Many companies are not informing their customers of the danger — or asking them to update their log-in credentials. So, here’s a handy password list. It’ll be updated […]

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Anti-Buzz: Data Smog

April 12, 2014

In case you missed it, Anti Buzz from April 2013: I’m not a social scientist, but I play one on the Internet. And so does everyone else. Which is sort of the problem with the Internet. If you’ve read my articles even a little bit, you know I’m pretty much a wild optimist about the positive […]

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The TEN Stupid Things Dentists do with Technology

April 11, 2014

No training Not enough training No training on updates Dentist doesn’t get training Lack of training No follow up training Little training Self training Poor training Won’t pay for training

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Larry Page: Where’s Google going next?

April 11, 2014

TED Talk: Onstage at TED2014, Charlie Rose interviews Google CEO Larry Page about his far-off vision for the company. via Larry Page: Where’s Google going next? | Talk Video | TED.com.

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Google + and the 33% Solution

April 10, 2014

Google+ results are typically 33% of a keyword search for the word dentist. Follow the link to my most recent Inscriptions article on Google+ and page one search results. 0414-Inscriptions-low-res.

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Stop Making Paper

April 10, 2014

Once the system to create a digital patient record is in place, you simply stop making paper. Everything new is electronic; everything from the past is paper. One of the common mistakes dentists make with electronic charting is that they only go part way. Sometimes we miss the obvious, it is the old “can’t see […]

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Online Reputation Management

April 10, 2014

From a new blog, Dr. Leonardo: A recent Pew Internet study shows that 44 percent of patients are researching their doctor online prior to committing to them as a physician. Pho suggests doctors Google themselves once a week so that they can see what is online and what patients will find when they search for […]

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