Confused-1aIn case you missed it: Dentalcompare from 2012.

I often have a dentist or dental team member say to me something like, “It would be great if Dentrix just did xyz.”

“Well,” I tell them “it does do xyz.”

“You’re kidding. How long has it done xyz?”

“At least three or four years.”

The second of the two biggest mistakes that dentists make in using technology is inadequate training. (The other big mistake is buying random technology because the dentist does not have a plan or vision for the office.) If you have not had any training on your office technology in the last eighteen months you are way past due, and you are costing yourself money.

Commonly a dental office will get two days of intense training when they first purchase their practice management system. Human capacity being what it is, most of us stop learning after the first half day and we forget anything we don’t apply in the next few days.

Then, a new person is hired, another team member moves out of town, a software update is released, and as a result, the office is barely using the expensive system the doctor paid for. What is worse, they don’t even know what they don’t know.

Ongoing training is critical. That means at least a day a year on the general system and special directed training for critical systems.

via Emmott on Technology: Training and More Training is the Key to Avoiding the Second Biggest Pitfall in Adopting New Dental Technologies | Dentalcompare.com.

Inadequate ongoing training is still the biggest mistake dentist make when trying to use high tech in dentistry. Recently I have added a third mistake that is closely related to lack of training.

Big mistake number three:

Insisting on doing things just like you always have and twisting the technology to inefficiently fit the old systems instead of evolving to new systems to take advantage of the technology.

Without good ongoing training there is no way to know what is possible. Team members and doctors just cling to what they have done before and timidly ask the technology to help a little but mostly stay out of the way.

A car is not merely a faster horse.

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Jibo the “Social” Robot

by Larry Emmott on July 23, 2014

in Future Tech

jiboFrom MIT:

Jibo’s body and face are simple but emotionally expressive, and the robot responds to simple voice commands.

…a social robot plays that role on your behalf. You can ask Jibo to take a picture, and he goes into cameraman mode. But he’s also got autonomy, so he’s able to track faces and see where people are in the environment—so you can be in those pictures.

via Interview with Robotics Inventor Cynthia Breazeal | MIT Technology Review.

Fascinating, definitely worth reading the whole thing.

More here:

There are no conventional buttons, swipes, or commands to learn with Jibo; you’d simply talk to it as if it were a tiny robotic person.

I can easily see a use for something like this in the dental office.

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Dental Art

by Larry Emmott on July 23, 2014

in Dental Art

Caravaggio_Tooth_Puller_Cavadenti

“Tooth Puller” This painting also called “Cavadenti” is generally attributed to Michelangelo Caravaggio an Italian Baroque painter from around 1600. Many art scholars do not believe he painted it, although it is certainly similar to his style.

What this painting does demonstrate is the typical scene we see with most early paintings of dentists. That is the treatment, almost always an extraction, is being done in public with a sizable group of people looking on. The artistic focus of the image is the patients face and his obvious distress.

Examples can be found here and here or on the dental art Pinterest page.

Dental art is anything that depicts teeth or dentistry in an interesting or artistic way. If you have any suggestions for future Dental Art pieces please send them to me or give me a link. Thanks.

All the Dental Art images can be found here on Pinterest.

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Does Tech Improve Your Quality of Life?

by Larry Emmott on July 22, 2014

in General

Regardless of what the naysayers believe about human interaction and social media, the data shows us that the abundance of technology is actually increasing the abundance of happiness all over the world.

tech-happiness

via Peter Diamandis — Does Tech Improve Your Quality of Life?.

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Living in the 21st Century

by Larry Emmott on July 22, 2014

in Just for Fun

  • You accidentally enter your password on the microwave.
  • You haven’t played solitaire with real cards in years.
  • You have a list of 15 phone numbers to reach your family of three
  • You e-mail the person who works at the desk next to you.
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From an informative marketing blog Definet:

Courting a new customer costs anywhere between five to ten times the cost of retaining an existing one, and 80% of a company’s future revenue comes from just 20% of the existing customer base.

via Definet Contact — Total Marketing Solution.

The article recommends we stay in touch with existing patients with e-mail, blogs, loyalty programs specials and more.

For help with all aspects of patient communications check out my friends at Sesame Communications. In addition for specific help re-activating patients who have not returned in a while Action Run has a unique program to find and contact inactive patients.

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Amazon Officially Unveils Kindle Unlimited Subscription Service

July 21, 2014

The service promises access to 600,000 books in the Kindle reading library that members can read on their Kindle ereaders and tablets, iOS and Android devices and on Windows and Mac desktops and laptops. The service will also offer unlimited access to 2,000 audio books from Audible. …For roughly $119 a year, Kindle Unlimited customers […]

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Nomad Hand Held X-Ray

July 21, 2014
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Top Dental Sites 2014

July 20, 2014

Top Dental Sites 2014 – Braces or Invisalign | Braces or Invisalign. A nice little dental web page list that I know has value as they chose “Emmott on Technology” as a top site.

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Why are Health Care Costs Slowing?

July 20, 2014

From Bloomberg: …the decline started in the middle of the last decade, and there’s no plausible policy mechanism that would have caused cost growth to moderate just then. And second, the same broad trend shows up in pretty much every high-income country. No matter how smashing you think Obamacare was, it didn’t stabilize health-care spending […]

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Anti-Buzz: Driver’s Arithmetic

July 19, 2014

Andrew has been writing Anti Buzz for 4 years resulting in almost 200 articles. For the next several weeks we will revisit some of these just in case you missed it. This article from early 2013 0n driverless cars is even more relevant today. BIG NEWS, We may have to wait a bit longer for some new […]

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Digital High Tech Diagnostics

July 18, 2014

Some interesting information from Canary. Visual exam only sees the tooth surface not what is happening beneath it: Tooth decay begins below the enamel surface and only appears as a white spot As the decay grows one only sees a white or brown spot until a hole develops Explorers or probes are not recommended for […]

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Risk Analysis Video

July 17, 2014

Following is one of a series of videos the Government has produced to help medical and dental professionals understand the basics of a HIPAA risk assessment. The video is a good overview but does not have the detail you will need to actually do an analysis. For that you will most likely need the help […]

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How the Internet Works

July 17, 2014

In case you missed it: from Dentalcompare January. Just as you do not need to understand the intricacies of an auto transmission to drive a car, you do not need to understand the arcane details of the Internet to use it. On the other hand a basic understanding will help you use it more effectively […]

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How Google Map Hackers Can Destroy a Business

July 16, 2014

From Wired: Beneath its slick interface and crystal clear GPS-enabled vision of the world, Google Maps roils with local rivalries, score-settling, and deception. Maps are dotted with thousands of spam business listings for nonexistent locksmiths and plumbers. Legitimate businesses sometimes see their listings hijacked by competitors or cloned into a duplicate with a different phone […]

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Dental Art

July 16, 2014

“Dental Anatomy” Fine Art by Joseph Ventura Dental art is anything that depicts teeth or dentistry in an interesting or artistic way. If you have any suggestions for future Dental Art pieces please send them to me or give me a link. Thanks. All the Dental Art images can be found here on Pinterest.

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CBCT Education

July 15, 2014

I am a huge fan of CBCT (Cone Beam CT). The diagnostic information and the ability to preplan surgery, avoid complications and find hidden pathology is amazing. However there are two major problems: Most dentists were never taught how to read a CBCT. We are great with bite wings but CBCT has so much more […]

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How a Paralyzed Man Moved His Fingers With His Mind

July 15, 2014

WOW …on June 23, Ian made a fist with his right hand using only his brain waves, transferred through an innovative chip implanted in his head. In other words, he moved his paralyzed hand just by thinking about it. via How a Paralyzed Man Moved His Fingers With His Mind.

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Google’s Brin & Page: on Mission Creep, Healthcare and the cost of Regulations

July 14, 2014

From Reason.com But why isn’t the company devoting more of its innovation firepower to the wildly inefficient U.S. health care industry, which hogs about 18% of GDP? Brin explained: Generally, health is just so heavily regulated. It’s just a painful business to be in. It’s just not necessarily how I want to spend my time. […]

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Online ADA CE Course

July 13, 2014

DESCRIPTION: This course will show you how to use Google, Web pages and social media to generate positive user reviews and safeguard your online reputation. via ADA CE Course Overview.

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