Happy Thanksgiving

by Larry Emmott on November 27, 2014

in Just for Fun

turkey

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The Internet really is the biggest innovation in history. It’s more important than the computer, even more important than the transistor.

via This Is the Innovation That Gave Birth to the Modern World – Popular Mechanics.

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Dental Art

by Larry Emmott on November 26, 2014

in Dental Art

Pilgrim Dentist

“Pilgrim Dentist” I do not have a title or artist for this but the dress and period do look like ye olde Pilgims. So I am making it dental art for Thanksgiving. Notice the guy on the right holding her arm.

Dental art is anything that depicts teeth or dentistry in an interesting or artistic way. If you have any suggestions for future Dental Art pieces please send them to me or give me a link. Thanks.

All the Dental Art images can be found here on Pinterest.

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Holiday Shopping

by Larry Emmott on November 25, 2014

in General

Please do me a favor: When you shop at Amazon, just click through one of my links first like the one below or those on the right hand column. You’ll support EOT at no cost to yourself. I appreciate it, especially this time of year!

Shop Amazon – Black Friday Deals in Camera, Photo & Video

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What is the Front Desk???

by Larry Emmott on November 25, 2014

in Management,Paperless

What do we really mean by “front desk”? It seems obvious but in reality the front desk is a place and a person, and most significantly a business system. The front desk is where all the business or administration of the practice takes place.

The front desk is the Data Center of the practice.

When all the practice information or data, including patient records, is on paper we need some place to pull the information together to make use of it. In other words, we use the diagnosis to make a treatment plan, use the treatment plan to make an appointment, use the chart to make an invoice and use the invoice to make an insurance claim. Almost always we have gathered this paper information at the (place, person, system) called the “front desk”

Once we transfer the data from paper to electronic we no longer need a single physical place, like the front desk, to gather the information. An administrator can gather the data where ever there is a computer. That could be at the front, in the back or even in a different building! The computer becomes the Data Center of the practice.

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Do Nothing Leadership

by Larry Emmott on November 25, 2014

in Management

More wisdom from Seth Godin:

But even if the storm passes, your employees remember. They remember the standard you’ve set and the way things are around here.

Every time we give someone the employee of the month parking space for perfect compliance, or fire someone for creating a culture of disrespect, we send a message.

Action or inaction are both forms of leadership and standard setting.

via Seth’s Blog.

There can be no question that doing nothing is not itself nothing. People observe what you do not do and make judgments. Personally I believe I often failed to act and as such failed as a leader in the office. Just because the issue blew over and everything seemed to get back to normal did not mean things were OK.

On the other hand I also believe it is easy for organizations, including a dental office, to become too rules based. Rather than having a rule for everything I believe teams work much better if there is a shared vision, shared values and personal integrity. People do something just because it is the right thing to do not because some rule says they should.

Do not spend valuable resources on creating rules and protocols for things that happen once every five years. On the other hand do not ignore those things but deal with them when they arise.

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Year End Radiography Special

November 24, 2014

If you are still putting off getting digital radiography in your office now is the time. Take advantage of your 179  tax break and install it before the end of the year. If you still have questions about what to buy and are worried about cost, patient acceptance and all the other issues dentists discuss […]

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What to do if your web designer registers your domain in their name

November 24, 2014

This is a potential problem first pointed out to me by my friends at TNT Dental: Your domain name is a business asset It has value. It is as much a part of your business as the name, the logo, and the client list. You should always be in control of your domain name. Never […]

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Hands Off the Web

November 23, 2014

This past week, we witnessed the occurrence of two events with the capacity to reshape the Internet for the worst. First, the White House offered a full-throated endorsement “for the strongest possible rules” in support of “net neutrality,” which would prevent telecommunications suppliers from offering their customers priority services in exchange for higher rates. The […]

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It’s Official—iOS 8 Is Apple’s Buggiest Release to Date

November 23, 2014

From Wired: Turns out it wasn’t just in our heads: Data from app performance monitor Crittercism showed iOS 8’s crash rate was 60 percent higher than iOS 7 during their respective first months on handsets. via It’s Official—iOS 8 Is Apple’s Buggiest Release to Date | WIRED.

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White House wrongly counted dental plans in Obamacare enrollment numbers

November 22, 2014

From Vox: The White House had previously said in September 7.3 million people  were enrolled in insurance coverage through the marketplaces. An analysis of those enrollments, provided to Bloomberg by the House Oversight and Government Committee, shows that as many as 400,000 of those plans were just for dental coverage and not medical plans. …Without […]

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Holidays are Coming

November 22, 2014

Please do me a favor: When you shop at Amazon, just click through one of my links first. You’ll support EOT at no cost to yourself. I appreciate it, especially this time of year!

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How do Patients Find You?

November 22, 2014

Two thoughts: Word of mouth or in other words a personal referral is still the way most people find a dentist. Contrary to what some web sellers are telling us the population does not generally find a dentist with a random search. However, even when they get a word of mouth referral most people still […]

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3 Reasons You Can’t Just Ask Customers What They Want

November 21, 2014

From TechCrunch: The first reason you can’t just ask customers what they want is that they aren’t always attuned to what they really need. Steve Jobs famously said, “People don’t know what they want until you show it to them.” via 3 Reasons You Can’t Just Ask Customers What They Want | TechCrunch. I first […]

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Computer/Wi-Fi Humor

November 20, 2014

Worth a click just for giggles: Funny Technology – Computer/Wi-Fi Humor – Community – Google+.

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Facebook is cracking down on ‘overly promotional’ posts from brands

November 20, 2014

From Mashable: Facebook announced that it intends to crack down on “promotional content” from brands, citing feedback on Friday from users who complained about too much hucksterism in their News Feeds. Such content was showing up in the form of status updates from brands that consumers had Liked at one time or another. Starting in […]

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Dentrix Mastery Tracks

November 20, 2014

Having great technology won’t help your office unless you know how to use it. For many years I have been urging dentists to get more training on how to use their software. Dentrix offers a number of training options. Their newest option (introduced at the ADA in October) is Mastery Tracks. I like it for […]

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Data Breach

November 19, 2014

Interesting stat: 22% of reported medical/dental data breaches are paper information not digital. For example charts tossed in a dumpster instead of shredded. BTW it is not good enough to shred them you need documentation from the shredding company.

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Dental Art

November 19, 2014

“Triptych Smile” Dental art is anything that depicts teeth or dentistry in an interesting or artistic way. If you have any suggestions for future Dental Art pieces please send them to me or give me a link. Thanks. All the Dental Art images can be found here on Pinterest.

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Technology and Change

November 18, 2014

A new article is available. Inscriptions—November 2014.

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