From the category archives:

e-Services

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Dealing with the wild world of online payments as a business owner

January 23, 2017

Management Tip # 47: Whenever anyone wants to pay you let them. Management Tip # 32: Make it easy for someone to pay you. In today’s world that means online payments. There is no excuse for a dental office not to offer online bill pay. From Mashable: Despite the excitement and ongoing advancement in technology […]

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Data Mining

October 16, 2016

Data mining is the act of looking for useful relationships in general practice data (data that is gathered as a byproduct of doing business) that can be used to better manage our practice or serve our patients. For example the online e-service, Action Run, uses clinical data to find inactive patients then combines that with demographic […]

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OperaDDS Makeover

August 4, 2016

I am a fan of OpersDDS. They just announced the following: The updates to OperaDDS include: The look. OperaDDS is really getting a makeover. Both our website and our application dashboard will be getting a facelift to make your experience top-notch. The features. Wish to speak directly to your patients? RECARE has your back! Secure patient emailing […]

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Data is not Information

July 21, 2016

I was on a bike tour with a large medical data processing group. Talking with them about what they did this phrase came out repeatedly: “Data is not information.” As dentists using computers we generate a lot of data. However if we cannot assemble that data into a meaningful format it has little value. Beyond […]

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7 Patient Communication Hacks for the Digital Dental Office

July 5, 2016

From Naomi Cooper at the Sesame Communications Blog: 7 Patient Communication Hacks for the Digital Dental Office Patient communication is the core of every successful dental practice. Today, most practice management systems come standard with basic patient communication functionality. Source: 7 Patient Communication Hacks for the Digital Dental Office | Dental Marketing & Practice Management| Sesame CommunicationsDental […]

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Boost Productivity with eServices Solutions

June 14, 2016

How Technology will Pay for Itself: With online digital e-services it is possible to transfer much of the information work that we used to do in the office with multiple paid staff members to software in the cloud. We gather digital information about our patients simply as a byproduct of doing business. For example our computer […]

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Google Results

May 24, 2016

When you Google some dentists by name you find a direct link to their web site at the top of the page. To the right is a big box with the address, phone number hours of operations and lots of patient testimonials. This does not happen by accident. The big box is created by Google […]

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Drug Reference and ePrescribing for Dentists

March 10, 2016

Our Lexicomp application has established us as the industry leader in providing dentists information and tools to support safe diagnoses and medication treatment decisions. We offer dental-specific content that cannot be found in the vast majority of other medication and clinical decision support solutions. Source: Drug Reference and ePrescribing for Dentists | Clinical Drug Information […]

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Yelling Down the Hall – OperaDDS

March 3, 2016
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Jakari Care – Going Paperless

February 9, 2016

A new resource: Intelligent tablet-based system issued to patients in the waiting room and used to collect, summarize and highlight important patient information for providers. Source: Jakari Care – More time for great care. I have looked at many of these kinds of products or services and in my opinion this is by far the best. […]

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New online tools available for Cigna dental customers and practices

December 15, 2015

From DentistryIQ: Cigna dental customers will have access to improved cost and quality transparency tools, including dentist profiles and verified patient reviews to help compare dental offices and services. Most customers will be able to see actual fees for services by dentist, personalized to their specific plan details, including copays and deductibles, before they make an […]

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It is not all Parties and Presents; Serious Year End Planning

November 16, 2015

Year end is rapidly approaching. For many of our patients this is a great time of year to get some needed dental work done. Some will have met their yearly deductible and will have better coverage for care, others will have met the minimum for a medical dental tax deduction and still others may have […]

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Santéch to Launch Transformative Dental Re-credentialing Solution at NADP

September 23, 2015

I-Enroll consolidates all of the data required for credentialing into a digital “bank” and makes it simple to automatically fill out and submit enrollment forms for insurance companies. Source: Santéch to Launch Transformative Dental Re-credentialing Solution at NADP Keeping up with all the regulations and credentialing in a dental office can be a challenge. It […]

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Dental Appointment Scheduling

July 19, 2015

New Service ready to launch. Are we ready for online scheduling? Schedule a dental appointment or video chat with available emergency dentists. Track your dental history and securely transfer and manage dental records. Source: Dental Appointment Scheduling & Video Chat | Denteractive™ Video here:

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Changing dental insurance with a connected toothbrush

July 3, 2015

From Fortune: …a dental insurance company, giving connected toothbrushes to policy holders makes all the sense in the world. Knowing that your policyholders brush their teeth on the regular means they are less likely to develop cavities and other issues associated with high claims. The insurer might even be able to promote more brushing or […]

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New or Re-Activate?

April 28, 2015

Many dentists spend countless hours and tens of thousands on marketing efforts chasing the elusive new patient while sitting quietly on a fortune. The ADA estimates that the average dental practice generates between $700,000 and one million dollars’ worth of incomplete diagnosed treatment per year. 20% to 30% of your current patients are non-responsive yet […]

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Forms

March 15, 2015

Do you have online forms? Or do you just have forms that are online?

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New direct website allows access to PatientSmart dental content

March 13, 2015

From the ADA News: There’s a new way members can access top patient education content with the ADA’s PatientSmart. PatientSmart is a subscription-based Web portal leading to a library of concise ADA patient education information. Previously, subscribers accessed the content via their own websites that displayed the PatientSmart link. Now the videos and brochures are […]

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Appointments Online

February 2, 2015

From The Dentrix Dentist: A new Dentrix G5 Connected partner has applied the “book anytime” concept to dental appointments. LocalMed (www.localmed.com) is the first online scheduling platform that allows patients to find dentists, view real-time availability and book confirmed appointments, 24/7 via The Dentrix Dentist. Sounds like Open Table for dentistry.

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Sesame Aquired

January 26, 2015

Big news from my friends at Sesame Communications, they have been acquired by “Internet Brands” a major fully integrated online media and client services organization. For current Sesame clients nothing will change right now, however Internet Brands brings tremendous resources and experience to the dental market which will improve the reach and effectiveness of Sesame in […]

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