From the category archives:

Management

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Don’t split the pot (at least not at this table)

April 6, 2018

More wisdom from Seth Godin: When you sit down at a poker table, you’re acting as if. As if you’re gambling. And if you don’t want to gamble, don’t play. That’s what they told me and they were right. Source: Seth’s Blog: Don’t split the pot (at least not at this table) As usual, interesting […]

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A Great Website is Useless

April 3, 2018

A website is useless if it attracts prospective new patients who never make an appointment or accept recommended treatment. Many dentists are spending considerable time and money on websites, SEO and social media to attract people to the office. But what happens when the patient calls? If your office is getting calls but finding it […]

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The Average Referral

March 27, 2018

Dentists are extremely dependent on powerful word of mouth referrals. Why should we expect anyone to refer us if we are just average? To be noticed we have to be noticeable; provide an experience that is not average. Over time what was exceptional becomes average and expected. It isn’t good enough to be friendly, on […]

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The Bannister Method

March 19, 2018

More wisdom from Seth Godin: Roger Bannister did something that many people had said was impossible.He ran a mile in less than four minutes.The thing is, he didn’t accomplish this by running a mile as fast as he could.He did it by setting out to run a mile in one second faster than four minutes. […]

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Stuff vs. Solutions

March 15, 2018

A problem I see over and over again with high tech and dentistry is Stuff vs. Solutions. The most visible element of digital technology is the thing; that is the computer, the sensor the big monitor or even the web page. Because these things are so obvious the tendency is to think of technology in […]

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Overview of Online Appointment Scheduling Systems for Dentists

March 8, 2018

From ValuePenguin Software: …many dental practices still require patients to make a phone call in order to schedule appointments. Not only is this a major inconvenience for the patient that may make them reluctant to schedule their next appointment, but it’s also an inefficient use of your staff’s time. Fortunately, there are a few systems on […]

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The TEN Stupid Things Dentists do with Technology

March 6, 2018

No training Not enough training No training on updates Dentist doesn’t get training Lack of training No follow up training Little training Self training Poor training Won’t pay for training

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Embezzlement

February 22, 2018

From Wendy Askins – Orthotown: Three out of every five dentists will be the victim of embezzlement during their practice career. We don’t have current studies or statistics of incidences of theft specific to orthodontic offices, so I’ll share insight from personal investigation experiences: Most thieves are first-time offenders; less than 15 percent are serial embezzlers. The […]

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Pacific Dental Conference 2018

February 21, 2018

I will be presenting four sessions at the PDC in Vancouver March 8th and 9th Paperless records are just the beginning; digital technology ultimately empowers dental team members with a more efficient – digital workflow – utilizing online communication and electronic services. Digital technology is revolutionizing every aspect of the dental practice; including how we […]

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How Do Online Reviews Impact Click-Through Rates & Trust?

February 15, 2018

From Bright Local: Key ‘Takeaways’ Going from a 3-star rating to a 5-star rating gets a business 25% more clicks from Google Local Pack Having a 5-star rating earns a business 39% more clicks from Google Local than having a 1-star rating 56% of consumers select a business if it has positive ratings/reviews displayed in […]

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Dentrix Tip: Select Patient Shortcut

February 13, 2018

Another Tuesday Tip for Dentrix users: If you’re like me, you find it annoying to have to scroll through a long list of patients to find the one you want to select, and you want to find the patient you need without having to type their full name. With this shortcut, you can find a […]

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Seth’s Blog: Falling out

February 8, 2018

More wisdom from Seth Godin: The hard part isn’t coming up with a new idea.The hard part is falling out of love with the old idea Source: Seth’s Blog: Falling out So true with office systems. Often the barrier to paperless charts is not the technology but the love team members have for the paper […]

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Website “Git er done”

February 6, 2018

Your dental practice website could make or lose you tens of thousands of dollars every year. What do you need to do to “git er done” when it comes to your website? Obviously, you need to start with a professional and creative web developer. However even the best developers cannot create a web site without […]

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Training Training Training

January 25, 2018

I believe that a lack of training is one of the primary mistakes that dental offices make when using technology. Training is not a one time event but should be an ongoing process for both the team and…get this… the dentist. There are many ways to get training. The link below is to one of […]

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What Hospitals Can Learn from Airlines About Buying Equipment

January 25, 2018

From Medtronic: One big reason why is that hospitals purchase technologies without requiring that they communicate with each other. The optimal air flow is based on a straightforward calculation using the height of the patient. Height data, however, resides in the electronic medical record, which typically does not communicate with the ventilator… …Because similar gaps […]

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‘Breaking new ground’ in standards development

January 22, 2018

From ADA News: For most dentists, the development of the guide means that when the U.S. Department of Health and Human Services eventually publishes Health Insurance Portability and Accountability Act Claim Attachments regulation, there will be a tested and proven way to report dentist-defined periodontal examination data in a standardized, structured, electronic document, Source: ‘Breaking […]

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The next-generation operating model for the digital world

January 18, 2018

From McKinsey & Company: Companies know where they want to go. They want to be more agile, quicker to react, and more effective. They want to deliver great customer experiences, take advantage of new technologies to cut costs, improve quality and transparency, and build value. Source: The next-generation operating model for the digital world | McKinsey […]

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Getting paid what you deserve

January 18, 2018

More wisdom from Seth Godin: Getting paid what you deserve You never do.Instead, you get paid what other people think you’re worth. That’s an empathic flip that makes it all make sense. Source: Seth’s Blog: Getting paid what you deserve If you read the post at the link Godin further makes the point that people will […]

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TechCentral Free Assessment

January 16, 2018

TechCentral provides superior office technology solutions for dental practices. Request a Free Network Assessment for an individualized solution for your practice. Source: TechCentral | Integrated Dental Technology Solutions Start the new year with a tech check up. TechCentral from Henry Schein offers a free on-site tech assessment. One of the most important items to check […]

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Arizona dentist now accepting bitcoin

January 15, 2018

Hmmm Cash, credit and cryptocurrency are now being accepted by George Car, DDS, at Live to Smile in Tempe, Ariz.,… Dr. Carr works with exchange agencies to convert treatment prices cryptocurrency payments to U.S. dollars. He also has the option of keeping the bitcoin payment in his cryptocurrency account. Source: Cryptocurrency sneaks into dentistry – […]

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