From the category archives:

Management

Data is not Information

May 22, 2013

I was on a bike tour last week with a large medical data processing group. Talking with them about what they did this phrase came out repeatedly: “Data is not information.” As dentists using computers we generate a lot of data. However if we cannot assemble that data into a meaningful format it has little [...]

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Get Paid

May 21, 2013

Very interesting stats from Sesame Communication research, When patients receive a finacial reminder for a past due amount and they are offered the option of paying online: Within 24 hours 38% pay the balance. Within 48 hours 50% pay the balance.

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Inventory Management

May 21, 2013

Cubex uses a digital cabinet to store inventory and track usage. An online management program called SIM (Smart Inventory Manager) gathers the data, and even places orders automatically as needed. One of the first things most dentists and team members notice is that the Cubex cabinet seems much too small to hold all your supplies. [...]

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Take the Online Footprint Quiz

May 20, 2013

Are you net savvy? Take this quiz to determine your online footprint. Do you have a practice web page? Has the practice web page been updated in the last year? Do you send e-mails to patients? Do you have an office blog? Are you on Facebook, as a dentist? Do you Tweet? Are you listed [...]

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Harriet the Harried Dental Assistant

May 20, 2013

In case you missed it here is a link to a classic article from last year in Dentalcompare. It is intended to be fun and funny however you may recognize some things that actually happen in your office. Back with the patient Harriet is ready to try again. Mr. Grumple has been here almost an [...]

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Webinar e-Services

May 17, 2013

At last, technology that pays for itself. One of the most powerful trends in technology is the development and expansion of the Internet and eServices yet many dentists do not understand or utilize eServices. This course will explain what an eService is and how you can use eServices to improve patient care and increase profitability [...]

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Dentrix Tip: The Patient Visit Form

May 10, 2013

The Patient Visit Form is a customizable route slip that allows you to choose the information that’s included on the form. Select from any of the fields in the Patient Visit Form dialog box to customize the form. You can generate the Patient Visit Form from the Appointment Book or from the Office Manager. via [...]

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Books and More

May 9, 2013

Emmott on Technology is an Amazon affiliate. Scroll down and look at the offers in the boxes in the right hand column. These include some of my favorite books on technology, medicine , business and the future as well as daily deals on electronics and technology. If you choose to connect and buy from this [...]

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Sesame Upgrade

May 8, 2013

My friends at Sesame Communications have upgraded their website and launched the next generation of web design and SEO (search engine optimization) services. Web design includes a new responsive design framework that creates an optimized view from a single website for users on mobile devices, smartphones, tablets, laptops, or desktop computers. The system responds to [...]

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11 PC Keyboard Shortcuts to Enhance Your Productivity

May 6, 2013

11 PC Keyboard Shortcuts to Enhance Your Productivity | The New OPEN Forum.

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You will be Googled

May 5, 2013

Any potential new patient, even one with a great personal referral from an existing patient, is going to Google you just to get the address and phone number. In fact many of your existing patients will Google you to get your phone number. When you Google your name what do you see? If you have [...]

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A Car is Not Merely a Faster Horse

May 2, 2013

This week on Dentalcompare. Dentists buy the wrong technology because they are stuck in the wrong timeframe  “A car is not merely a faster horse.” E-mail is not a faster fax. Word processing is not a faster typewriter. And Google is not merely faster Yellow Pages. At the basic level this is a simple idea [...]

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5 Apps to Improve Work Productivity

April 30, 2013

From Mashable: …the day’s not getting any longer and our responsibilities seem to never stop growing. The only thing we can do to work more efficiently is to know some very helpful shortcuts and pro tips. via 5 Apps to Improve Work Productivity. I think all five could be used effectively by a busy dentist.

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Quick Dental Office Hardware Budget

April 29, 2013

The following is a rough estimate of a fully computerized general dental office with four treatment rooms. Basic Requirements Server                                                                                   $3,500 4 Treatment Rooms @ $2,200 ea.                             $8,800 2 Business @ $1,000 ea.                                                $2,000 Doctor’s Office                                                                     $1,800 Network and Setup                                                           $3,500   Total                                                                                      $19,600   Options Consultation                                                                      $1,500 Tablet                                                                                   $ 600 ea. As a [...]

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Going Paperless Training

April 29, 2013

Basic training on using your Practice Management System is not enough. You need to have Going Paperless Training. Each of the leading Practice Management Systems (Dentrix, Practice Works, EZDental, EagleSoft, Softdent) does things differently so you need specific training from a certified trainer on your system. However do not allow the trainer to set the [...]

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AADPA 2014

April 28, 2013
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Transition Tip

April 26, 2013

When you switch from one computer system to another there is no need to trash the old system once the new one is in place. Keep it up and running. That does not mean you do dual entry and try and use both systems simultaneously, that’s a sure recipe for disaster. Set a day to [...]

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Patient can sue dentist who tried to censor online reviews

April 24, 2013

More bad news for Stacey Makhnevich: A patient who faced legal threats after writing a negative review about his dentist has cleared a key legal hurdle, as a New York court rejected the dentist’s “ridiculous” arguments for dismissing the lawsuit. via Pain relief: patient can sue dentist who tried to censor online reviews | Ars [...]

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Boomers Got Teeth

April 23, 2013

From Dental Tribune: Ten thousand baby boomers retire every day in the U.S. And this silver tsunami is only getting bigger. As these individuals age, they are doing so with the greatest number of healthy mouths and teeth ever seen in the elder-care industry. via Are you ready for the silver tsunami? | Dental Tribune [...]

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Online Bill Pay

April 22, 2013

I am a huge fan of online e-services. The video above from Sesame gives a quick outline of the benefits of one simple online service, that is allowing patients to pay online from your web page. This not only improves cash flow and reduces receivables it gives patients a reason to return to your web [...]

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