From the category archives:

Management

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Say What You Want and Expect

August 17, 2017

From Katherine Eitel: Continuing on this week with our list of suggestions for how we could live and operate our businesses from a place of greater happiness… here’s my fourth suggestion… Suggestion #1:Assume the best.  Suggestion #2:Roll with it.  Suggestion #3:Visualize responsibly.  Suggestion #4: Say What You Want and Expect This one is really pretty easy.  […]

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2017 Business of Dentistry Conference

August 10, 2017

The three most important things a dentist can do to get the most from technology: Training, Training, Training EVENT OVERVIEWYour Practice. Your Business: The Dentrix Business of Dentistry Conference is the can’t miss dental industry training event of the year—but training is only the tip of the iceberg. It’s a full-on, immersive experience, packed with […]

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Culture for a digital age

August 1, 2017

From McKinsey & Company: Shortcomings in organizational culture are one of the main barriers to company success in the digital age. That is a central finding from McKinsey’s recent survey of global executives Source: Culture for a digital age | McKinsey & Company The report from McKinsey confirms what I have observed over the years. The […]

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Amazon May Be the Next Tech Giant Muscling Into Health Care

August 1, 2017

From MIT Technology Review: CNBC says that the company (Amazon) has set up a team called, cryptically, 1492 that is researching hardware and software projects relating to health care. High on the list of the topics it’s investigating, says the report, are digital medical records, online doctor appointments, and health-related services for its own hardware, including […]

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Online Patient Financing

July 31, 2017

In the bad old days, last century, there was no real patient financing option. If a patient needed dental work they either paid for it from savings or the dentist would carry the balance. Since dentists aren’t bankers the result was lots of bad debts, very slow payments, high receivables and high billing costs. Or […]

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Technology Costs Too Much

July 27, 2017

One of the primary reasons dentists cite for not using advanced technology is that it costs too much. On the other hand, one of the primary benefits dentists cite when they do use advanced technology is cost savings. Obviously there’s a gap here between perception and reality. Which is true?  Does technology cost too much? […]

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CareCredit Payment Calculator

July 18, 2017

This online payment calculator from CareCredit is a great example of how simple online services can be used in the dental office. Rather than taking the time and expertise of an office financial manager to look up finance plan options then create a document to show a patient this online version is pre-set with the plan […]

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Millennials’ expectations regarding dental care are changing

July 17, 2017

From Dental Tribune International: …are all crucial, other factors are also important, particularly among millennials. Of the last, 40 percent in the study cited the dentist’s website as “very important,” compared with just 14 percent of baby boomers. Furthermore, the millennials included expected to be able to schedule or change appointments on the website and would […]

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Climb for a Cause© September 15-17, 2017

July 14, 2017

Climb for a Cause© is a mountain trekking retreat with the purpose of raising awareness and generating needed resources to support oral health education and treatment projects domestically and abroad. Join a remarkable group of dentists, dental team members, industry experts, and speakers for a transformational experience at one of the most beautiful destinations in the […]

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Top 10 KPIs to Predictively Grow Your Private Dental Practice

July 13, 2017

From Kirk Behrendt via BlueIQ : The Top 10 Dental KPIsFirst of all, data is the key to running a successful business and predictively growing it. Because data tells us how to make good business decisions. So, if you want to improve any aspect of your practice, it starts with gathering the right data. Without further ado, […]

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July 11, 2017

“Life is like riding a bicycle, to keep your balance you must keep moving” ~Albert Einstein~ HT Dan Edwards

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HIMSS – Healthcare Information and Management Systems Society

July 7, 2017

Interesting Resource HIMSS is a global, cause-based, not-for-profit organization focused on better health through information technology (IT). Source: HIMSS – Healthcare Information and Management Systems Society | HIMSS

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Staring at the numbers

July 3, 2017

More wisdom from Seth Godin: Too often, we train people in the motions without giving them understanding. Then, when the world changes, we’re stuck staring at the numbers going by, unable to find the insight to push a new kind of button. Source: Seth’s Blog: Staring at the numbers Of course you should read the […]

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 Don’t get caught with outdated treatment plan fees

June 27, 2017

More great advice from Dayna Johnson: We all know that patients sometimes drag their feet about accepting treatment and go out and purchase that Coach handbag instead . . . because they had to have it! So when you are following up on the unscheduled treatment or the patient is coming in again for his […]

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Your office is becoming obsolete ?

June 27, 2017

A linkedIn resource all about telecommuting. #WorkFromHome Source: (8) Your office is becoming obsolete | Search | LinkedIn There is nothing dental here. However it is a great look at what is happening in business and the trend to less office time and more virtual time. Many of the tasks that have traditionally been done in […]

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Register For the Business of Dentistry Conference 2017

June 26, 2017

One of the biggest mistakes dentists make with technology is not getting enough training. Here are 5 fantastic reasons you should be attending Business of Dentistry this year: #1 Professional Development Learn from more than 40 dental industry consultants, trainers, executives and influencers. Earn CE credits while discovering actionable insights to take home and put […]

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Simplifeye

June 26, 2017
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Five Features of Charting Software

June 22, 2017

Good charting software has many features here are five of the most important. Good charting software eliminates all paper. That means the software must accommodate all the bits of paper data we have stuffed in our patient folders and it must have a method of importing virtually anything either with a scanner or file import function. […]

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Best and Worst Companies for Customer Service…Where is Dentistry? UPDATE

June 13, 2017

UPDATE: I received an very interesting email from Per Ahlberg a dentist in Sweden regarding the article below. It seems they do conduct these types of satisfaction surveys in Sweden and dentistry has come out at the top of the list six years in a row. Here is a link to a translated article.   Very interesting. […]

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Resource helps dentists manage the regulatory environment

June 8, 2017

From the ADA: This new online resource, Managing the Regulatory Environment, includes overviews of six federal agencies — the U.S. Centers for Disease Control and Prevention; Occupational Safety and Health Administration; Centers for Medicaid and Medicare Services; Drug Enforcement Agency; Environmental Protection Agency; and Department of Health and Human Services’ Office for Civil Rights — […]

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