From the category archives:

Software

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Dentrix Tip – Financial Notes

September 20, 2016

Has the doctor offered a friends and family discount? Has the patient agreed to pay her balance in three months? Have you agreed to a refund or to apply a previous payment to future treatment? These and many more situations come up with fees and payments. The last thing you want to do is forget […]

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You do not know what you do not know

August 29, 2016

…they now know something that is so simple but makes such a huge impact on their day. Source:  The Dentrix Office Manager Dayna Johnson More often than not when I talk with a dentist or dental team member who complains about how awkward or time consuming it is to do some task with Dentrix I find […]

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Charts in the Cloud, who owns the data?

August 2, 2016

When we buy a paper book or a DVD video what we are really doing is assuring access to that “content” whenever we want. If we want to read it or view it we just go to the shelf and get it. But if we can just go to the Internet and get it streamed […]

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Microsoft Windows 10 Review & Rating

July 27, 2016

From PCMag: The Anniversary Update, while not in any way an overhaul, adds impressive capabilities and helpful design updates, many of which were prompted by a tremendous amount of user feedback. Source: Microsoft Windows 10 Review & Rating | PCMag.com The linked article has a long list of Win 10 features any user should know. […]

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Protect Your Clinical Notes from Tampering

July 25, 2016

In Dentrix, providers can use the clinical notes in the Patient Chart to keep thorough, clear dental records that are signed and dated. Signing a clinical note moves it into history, meaning it can no longer be edited or deleted. However, if changes need to be made, you can post an addendum to the note. […]

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Woman Sues Microsoft for Windows 10 Upgrade wins $10,000 Judgement

July 7, 2016

From PJ Media: …Goldstein attempted to reach Microsoft’s customer support department to fix the problem, but that apparently didn’t work, so she decided to take Microsoft to court. She sought compensation for lost wages and to cover the cost of a new computer. As it would happen, Goldstein won the case, earning a $10,000 judgement, Source: […]

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Complete Patient Clinical Notes at Your Fingertips

June 6, 2016

Dentrix Tip: Complete Patient Clinical Notes at Your FingertipsMany doctors and hygienists like to review their past clinical notes about a patient at the beginning of their appointment. That way they can see any notes they made about the patient’s health or treatment in the past. Source: Dentrix Tip Tuesdays: Complete Patient Clinical Notes at […]

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Warning: Microsoft is hacking your computer

June 1, 2016

Windows 10 as malware: Pop-ups often appear when you visit malicious websites and when you click the “X” to close them, malware is installed on your computer. Well, Microsoft just tweaked its Windows 10 upgrade alert pop-up so that the update is triggered when clicking the X, PC World explains… The Get Windows X app […]

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Dentrix Tip

May 17, 2016
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Our software must get better

April 21, 2016

More wisdom from Seth Godin: As software gets more successful, the instinct is to hire more people to work on it (which increases complications and errors dramatically) and to be ever more conservative as well (don’t mess with what’s working). Source: Seth’s Blog: Our software must get better As always he makes some great points, it […]

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Apple, Android and Microsoft products are not Compatible.

April 12, 2016

Who knew? The fact that windows PC products won’t work with Apple, Apple doesn’t work with Android  and vice versa is just the most visible compatibility battle. In dentistry we are plagued with proprietary systems that refuse to play together. Digital impressions, digital x-rays and even digital records can’t be transferred from one system to […]

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 What is the difference between the WebSync and the eSync?

March 31, 2016

From Dentrix Office Manager: Doctor asks his front desk manager, Tina, “What is that spinning globe thing that runs on my computer at 4 p.m. every day?” Tina replies, “I have no idea, I just abort it when it comes up. It’s so annoying.” The doctor then asks, “Is it something with Dentrix?” and Tina […]

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Dental Practice Technology Assessment

March 23, 2016

How high tech and up to date are You? I have developed an easy to follow assessment tool for dentists or dental team members to use to determine how tech savvy you are. This is a great way to find out how you compare to your peers and to discover areas  of improvement. Using technology […]

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Another Web Based Dental Practice Management Software

March 22, 2016

Total Dental® is an affordable cloud or web based dental software that is an ONC Certified EHR. Total Dental® is a state of the art dental practice management system designed specifically for Dental Service Organizations (DSOs) and large groups but works well for a smaller office too! Source: Web Based Dental Practice Management Software Total Dental […]

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How To Disable The “Get Windows 10” Notifications and auto Upgrade

March 21, 2016

This article from last week discussed the problems windows users are facing with automatic upgrades to windows 10. For dentists this could be a disaster. Many dental applications do not run properly on windows 10. If your machine secretly upgrades some night you could come in the next day and be unable to take a […]

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Windows 7 users complain of unprovoked Windows 10 auto-upgrades

March 15, 2016

From PC World: This is all part of Microsoft’s plan, of course. Last October, the company announced that it would reclassify Windows 10 as a “Recommended” update from older versions starting in early 2016, at which point many more users would get the upgrade without explicit permission. That reclassification began on February 1, and auto-upgrades […]

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Yelling Down the Hall – OperaDDS

March 3, 2016
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Training Options for Your Dental Practice – Dentrix

February 22, 2016

I am always ranting – on and on – that dentists  and the dental team need more training on technology. If you are a Dentrix user follow the link below for a complete rundown of your training options. These include webinars, online classes, seminars and in my opinion the best in office one on one training. […]

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Dentrix Tip – Preventing Procedures from Being Billed to Insurance

February 8, 2016

Did you know you can set up procedure codes so that by default they are not billed to insurance? That way, when you post that code it won’t be included on insurance claims. Source: Dentrix Tip Tuesdays: Preventing Procedures from Being Billed to Insurance This is one of those little items that is sooo useful […]

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Dentrix Settles FTC Charges About Encryption

January 5, 2016

Henry Schein Practice Solutions, Inc. (“Schein”), the provider of leading office management software for dental practices, will pay $250,000 to settle Federal Trade Commission charges it falsely advertised the level of encryption it provided to protect patient data. Source: Dental Practice Software Provider Settles FTC Charges It Misled Customers About Encryption of Patient Data | […]

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