Patients Demand Online Scheduling and E-mail Reminders

by Larry Emmott on October 26, 2006

in General,Internet,Management

Read the whole article here: Patients Demand Online Scheduling and E-mail Reminders

October 25, 2006 — The online poll of 2,624 adults, published in the September 12, 2006, issue of the Wall Street Journal, found that the availability of online services could influence how patients choose health-care providers. Given a choice between a doctor who provides online scheduling and electronic mail and one who doesn’t, the majority said this would influence their choice of doctors “a great deal” or “to some extent.” Seventy-five percent of patients want the ability to schedule a doctor’s visit via the Internet, and 77 percent wanted reminders via email to notify them when they were due for a visit.

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