What Patients Want

by Larry Emmott on September 29, 2008

in General,Internet,Management

Hat Tip to Sesame Communications

According to a new survey in
U.S. News and World Report:

  • Three out of four consumers want their doctors to provide better online access.
     
  • And one in four say they would even be willing to pay more for the privilege.

– U.S. News and World Report, 7/1/08

Every patient feels like your favorite when you’re available 24/7. Give them the ability to check appointments, pay bills and access payment history online, and patients will see you really do value their time.

Start sending them automated text and email appointment reminders, and their loyalty will be yours forever more.

So play it smart, and make patients happy.  Sesame keeps patients connected to your office, reminds them what’s great about you and your practice, and makes it easy for them to recommend your services to family and friends.     

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