Despite all the buzz regarding tablets, mobile devices and “the Cloud” the back bone of a dental office technology infrastructure remains the desktop computer. I wrote an article for the June issue of Inscriptions Dental Journal that outlines the various hardware requirements and a sample budget for a typical dental office.
The linked PC Magazine article below gives some additional advice on how to choose business desktop computers.
If you can find a trustworthy hardware vendor with dental experience it takes a lot of the risk and guess work out of buying computer hardware. Most dentists will be best served by either a local dental IT company or one of the big three dental supply companies.
The major supply houses, including Henry Schein, Patterson, and Benco, now provide computer hardware set- up and support through their branch offices.
The major advantage of using a dental supplier is that they know dentistry. They know the dental software, and they are committed to providing service because, as they do not want to jeopardize your product supply relationship.
If you want to work with an independent IT company A good place to start would be the Dental Integrators Association (DIA). DIA is a group of independent IT support professionals who specialize in the dental market. The Association sets standards (which are published on their web site) and shares best practices among members.
When shopping for a desktop computer for your small or medium-size company, resist the temptation to buy cheap. Instead, invest in a desktop that will help your office run smoothly for years to come.