Dental E-Services Do the Work Without the Workers

by Larry Emmott on June 5, 2014

in Dentalcompare,e-Services

NursePaperworkIn case you missed it: Dentalcompare from May 2013.

In 1820 it took a man wielding a scythe three days to harvest one acre of grain. In 1860 that same man using a mechanical thresher could harvest twelve acres in a single day.

We easily understand that kind of mechanical automation and how it helps us do more with less. Now we are learning to use information automation, and even though the savings in time and money can be just as dramatic as we saw with the industrial revolution, people resist the change.

People resist change for the usual reasons; they think it will devalue their work, they think it will be too hard and expensive, but mostly they resist because they just don’t know what is possible. With online digital e-services it is possible to transfer much of the information work that a passel of paid staff members used to do in the office to software in the cloud.

We gather digital information about our patients simply as a byproduct of doing business. For example our computer knows the patient’s name, phone number, insurance coverage, birthday, employer and next scheduled appointment, plus a whole lot more. Once the data is in a digital form, a computer can be programmed to use it in a specific manner.

For example, the computer can see when a patient is scheduled for care and simply send a text message to the patient’s cell phone a day in advance. No additional data entry, no human writing messages or dialing phones is necessary. It is all done automatically with no humans involved.

via Emmott On Technology: Dental E-Services Do the Work Without the Workers | Dentalcompare.com.

One of the best set of e-services called eCentral is offered by Dentrix. It includes patient reminders, online patient to web site services such as forms and insurance verification. Many Dentrix users are already paying for eCentral and not using it.

by: at .

Share

Comments on this entry are closed.

Previous post:

Next post: