More advice from an ongoing series from PC Magazine.
When asked, many people proudly sum up their email management techniques this way: “My email inbox is my to-do list!”
They usually think this is an ingenious system, but it makes me wince.
I truly appreciate the inclination behind these articles. I can’t count the number of times I have talked with a dentist or dental team member who was very unhappy with the technology they were using just to discover the problem was not the technology it was sloppy, disorganized systems and or trying to use a software to do something it was not designed to do when there was a completely adequate system there on the computer.
One of Bill Gates more noteworthy quotes is:
“The first rule of any technology used in a business is that automation applied to an efficient operation will magnify the efficiency. The second is that automation applied to an inefficient operation will magnify the inefficiency.”
This is so true in dentistry. Dental practices with poor, sloppy or mismanaged systems will not suddenly become well managed with technology. They will just do the wrong thing faster.
On the other hand although I appreciate the effort in my experience people with sloppy desks and disorganized lives are not likely to change. They just trudge on, losing things and being late much to the endless annoyance of the well-organized.