Grass on the Factory Floor

by Larry Emmott on July 8, 2013

in Management

Andrew Carnegie said;

“Take away my people, but leave my factories, and soon grass will grow on the factory floors. Take away my factories, but leave my people, and soon we will have a new and better factory.”

Most people in dentistry realize that it is a very intimate profession. The very best technology, whether that is a great handpiece or a wonderful x-ray sensor, does not make a great dental practice. It is the people that really matter.

This is another way of looking at “Stuff vs. Solutions.”

However, even as we acknowledge that people are more important than machines…it is still a whole lot more effective to treat a carious tooth with a nice new high speed turbine than is would be with a hand instrument and good intentions. We do need both the right technology and the right people to make it work.

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