From Rhonda Mullin’s Blog: An interesting perspective I had not heard before.
Leaders can be categorized as either Transactional or Transformational… The first type is action and to-do oriented, whereas the second is thought and energy oriented. …Transactional leaders are logical, horizontal thinkers and problem solvers, focused on time management and to-do lists. They tell their staff what they need to hear and concentrate on changing behaviors. Transformational leaders are emotional and vertical thinkers who use critical thinking, focus on energy management, and emphasize to-be lists. They are attentive to how their team members feel and changing how they think, which increases the possibility for action, success, and significance.
I am becoming more and more interested in change and leadership. It is obvious that just telling dentists about technology is not nearly enough to effect change.
My quick take on Rhonda’s post is that most dentists are naturally transactional. The nature of our profession attracts people who look for the problem, devise a solution and then follow a well-defined path to get things done. That kind of leader is ideal for most day to day dentistry and in fact is important when implementing new technology.
However I also see that transformational leadership plays a big role in change and the acceptance of new technology. If team members (or even the dentist) cannot see the vision of what might be when the new technology is implemented or if the dentist leader is unaware of team member’s feelings and fears it is easy to get bogged down with change and just settle for the status quo.
I have always offered dentists consulting help however I see a need for some focused coaching on specific high tech transitions and will be developing some programs to help. More to come.