New online tools available for Cigna dental customers and practices

by Larry Emmott on December 15, 2015

in e-Services,Internet,Management

From DentistryIQ:

Cigna dental customers will have access to improved cost and quality transparency tools, including dentist profiles and verified patient reviews to help compare dental offices and services. Most customers will be able to see actual fees for services by dentist, personalized to their specific plan details, including copays and deductibles, before they make an appointment. In addition, online appointment scheduling and electronic appointment reminders will be available at those network DPPO dentists who have elected to provide patients with these conveniences.

Source: New online tools available for Cigna dental customers and practices – DentistryIQ

I am all for transparency. Especially when it comes to prices and insurance coverage. However I am not at all comfortable with insurance companies providing this data. Insurers, or more accurately “payers” have an incentive to pay as little as possible. So for them the “best” dentist is the cheapest.

It seems to me in order to get good ratings on a site like this the dentist will need to cater to the wishes of the insurer not to the patients.

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