Gina Dorfman, DDS is a dentist with a very busy practice in Santa Clarita, California. She was frustrated by the time and energy wasted in her office as she and her team members tried to communicate with each other and the patients. That is a problem faced by all dentists, however unlike other dentists Gina has a resource the rest of us don’t. She has a family of computer programmers and technicians. Together they developed a computer application to fill all the gaps in communication and increase efficiency. They called their creation YAPI (Yet Another Practice Interface).
At first glance YAPI looks like an in office computer intercom system. However when you look at the details it offers a lot more.
In a nutshell YAPI digitally follows a patient through an office visit. It starts by checking them in at the front desk. Then it follows them to the treatment room. Then back to the front to check out. Along the way the office team is alerted as the where the patient is, how long he or she has been there and when the room needs to be cleaned or is ready for another patient.
YAPI also provides reminders. That is do we need to collect an e-mail address from this person or update the medical history on that one. It provides a system to attach information to the patient visit for future processing, such as a check out note, post-operative instructions, care call or reminders for future treatment.