One of the common mistakes dentists make with electronic charting is that they only go part way. For example: The office may use a paper chart in the treatment room during diagnosis to mark future treatment. Then they take the paper chart to the computer and enter everything again. They will use the computer to create an estimate, insurance forms and schedule. Then they will go back to the paper chart to enter procedure notes, back to the computer to take a payment, back to paper for a prescription, back to the computer for the next appointment then back to paper to check the x-rays.
The tendency is to concentrate on individual processes or technologies without integrating the process into the whole.
What the office ends up with is a mess. Everything is done at least twice, the paper chart is still needed no one is ever sure if something is on paper or in the computer. As a result the computer chart doesn’t save time and money it makes things worse.
I frequently find dental offices that have everything they need in place to “go paperless” but they keep plodding along with an inefficient hybrid system as described above. The secret to going paperless is to: