I just heard of an unexpected benefit from using a mobile app for your dental practice management system. One of my lunch table mates at the Dentrix Users Conference, Dana, is an office manager for a dental office in Port Lavaca, TX which is on the gulf coast. This last winter they experienced severe weather that resulted in rolling blackouts.
Imagine that all of a sudden the power fails, your computers shut down and all you have is a blank screen. You can not do dentistry. Who is coming in, can we call and reschedule, or what?
Dana solved the problem by using her Dentrix mobile app. The appointments had all synched up the night before, when the power was on. Now the appointments were saved on the cloud so that when she lost access to her local data base she could still get the data from the cloud using her smartphone. She could see who was scheduled next; get their contact info and call.