From the category archives:

e-Services

by: Larry Emmott at November 21, 2018.

Digital Workflow

November 27, 2018

Workflow equals systems. We all have systems in our offices. Some systems were designed and refined, and others just happened by accident. A system is the process we use to accomplish a task in the office. For example; how do you create a new chart? How do you confirm appointments? How do you get charts […]

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Eaglesoft, Demand Force, Sesame

October 25, 2018

Bumped from Aug 30. I find this very disturbing. From Eaglesoft support: If you are a current DemandForce/Sesame user, the interface with Eaglesoft will no longer work after Oct 31, 2018. Please reach out to eServices Sales at 800.294.8504 to further discuss the many options available. Source: Support Home Page Who owns the data? It seems […]

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Dental Intel

August 7, 2018

Dental Intelligence is a web based Practice Intelligence platform. Bringing your data and your team together in real time. Source: Web based practice Intelligence platform | Dental Intel Another online dashboard to help dentists quickly see KPIs (Key Performance Indicators) The problem however is not limited to seeing the numbers but dentists need to know […]

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What is an e-Service?

June 21, 2018

A good example of a common and easily understood e-service is sending appointment reminders to patients. The dentist could assign a team member to look up every patient on the schedule for the next day, record their phone number and e-mail address then go to a texting or e-mail program and individually send texts and […]

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Overview of Online Appointment Scheduling Systems for Dentists

March 8, 2018

From ValuePenguin Software: …many dental practices still require patients to make a phone call in order to schedule appointments. Not only is this a major inconvenience for the patient that may make them reluctant to schedule their next appointment, but it’s also an inefficient use of your staff’s time. Fortunately, there are a few systems on […]

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Yes, Technology can Pay for Itself

November 2, 2017

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The Cost of Getting Paid

October 16, 2017

It is a simple fact that making it easy for people to pay you will make it more likely that they will in fact pay you. That is, to buy something from you, which in our case means good dentistry. Making it easy for a patient to afford good dentistry is one of the reasons […]

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DentalCareLinks

September 11, 2017

Here is another online dental referral system. What makes this one special is the price…FREE. DentalCareLinks.com is a cloud-based platform where you can invite colleagues to join, share patient information, and transfer or receive HIPAA compliant data with just a few secure clicks. Your staff will appreciate the ease, simplicity and time savings. You’ll agree […]

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Dealing with the wild world of online payments as a business owner

January 23, 2017

Management Tip # 47: Whenever anyone wants to pay you let them. Management Tip # 32: Make it easy for someone to pay you. In today’s world that means online payments. There is no excuse for a dental office not to offer online bill pay. From Mashable: Despite the excitement and ongoing advancement in technology […]

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Data Mining

October 16, 2016

Data mining is the act of looking for useful relationships in general practice data (data that is gathered as a byproduct of doing business) that can be used to better manage our practice or serve our patients. For example the online e-service, Action Run, uses clinical data to find inactive patients then combines that with demographic […]

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OperaDDS Makeover

August 4, 2016

I am a fan of OpersDDS. They just announced the following: The updates to OperaDDS include: The look. OperaDDS is really getting a makeover. Both our website and our application dashboard will be getting a facelift to make your experience top-notch. The features. Wish to speak directly to your patients? RECARE has your back! Secure patient emailing […]

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Data is not Information

July 21, 2016

I was on a bike tour with a large medical data processing group. Talking with them about what they did this phrase came out repeatedly: “Data is not information.” As dentists using computers we generate a lot of data. However if we cannot assemble that data into a meaningful format it has little value. Beyond […]

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7 Patient Communication Hacks for the Digital Dental Office

July 5, 2016

From Naomi Cooper at the Sesame Communications Blog: 7 Patient Communication Hacks for the Digital Dental Office Patient communication is the core of every successful dental practice. Today, most practice management systems come standard with basic patient communication functionality. Source: 7 Patient Communication Hacks for the Digital Dental Office | Dental Marketing & Practice Management| Sesame CommunicationsDental […]

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Boost Productivity with eServices Solutions

June 14, 2016

How Technology will Pay for Itself: With online digital e-services it is possible to transfer much of the information work that we used to do in the office with multiple paid staff members to software in the cloud. We gather digital information about our patients simply as a byproduct of doing business. For example our computer […]

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Drug Reference and ePrescribing for Dentists

March 10, 2016

Our Lexicomp application has established us as the industry leader in providing dentists information and tools to support safe diagnoses and medication treatment decisions. We offer dental-specific content that cannot be found in the vast majority of other medication and clinical decision support solutions. Source: Drug Reference and ePrescribing for Dentists | Clinical Drug Information […]

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Yelling Down the Hall – OperaDDS

March 3, 2016

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Jakari Care – Going Paperless

February 9, 2016

A new resource: Intelligent tablet-based system issued to patients in the waiting room and used to collect, summarize and highlight important patient information for providers. Source: Jakari Care – More time for great care. I have looked at many of these kinds of products or services and in my opinion this is by far the best. […]

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New online tools available for Cigna dental customers and practices

December 15, 2015

From DentistryIQ: Cigna dental customers will have access to improved cost and quality transparency tools, including dentist profiles and verified patient reviews to help compare dental offices and services. Most customers will be able to see actual fees for services by dentist, personalized to their specific plan details, including copays and deductibles, before they make an […]

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It is not all Parties and Presents; Serious Year End Planning

November 16, 2015

Year end is rapidly approaching. For many of our patients this is a great time of year to get some needed dental work done. Some will have met their yearly deductible and will have better coverage for care, others will have met the minimum for a medical dental tax deduction and still others may have […]

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