From the category archives:

e-Services

At the ADA: Healthgrades

November 1, 2013

At the ADA meeting today I got a good overview of Healthgrades and how they will work with Sesame Communications. Healthrades is not simply a user review site like Yelp. It is not simply a referral service. It is a systematic attempt to grade dentists and physicians using a standard set of questions. This approach […]

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Digital Tech Financing is the Future

October 24, 2013

This week at Dentalcompare: True non-recourse patient financing was pioneered by Care Credit and they still dominate the field. However, in recent years Citi, Springstone and others have offered similar services. Digital technology has made patient financing better, faster and less expensive. Plus it can provide the doctor with actionable information to manage the practice […]

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Action Run Wins Pride Award

October 23, 2013

Congratulations to ActionRun for being chosen as a “Best of Class Winner” in the Pride Institute 2013 Technology Awards. Stop by the exhibit area at the ADA meeting in New Orleans next week. Action Run is an online e-service that contacts and re-activates non-responsive patients. This is not a new idea, what is new are the […]

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Financial Reminders

September 23, 2013

From the Sesame Communications GPS (Guide to Practice Success) In addition to appointment reminders, automated reminders have many other uses. These tools allow your practice to automatically send financial reminders, process payments, secure referrals, and more. Automating these processes will save your practice time and improve efficiency. For example, financial reminders. Calling patients about past […]

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Dentrix Marketplace

September 5, 2013

From the Dentrix website: MarketPlace is an online store for Dental Practices. Through a simple point and click interface, thousands of Dentrix Dentists throughout the country can easily and cost effectively obtain information and purchase software applications and solutions for Dentrix G5 software. To further enhance the site, MarketPlace will also have additional products available […]

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Do Older Patients Need More Dental Work?

August 26, 2013

In case you missed it, from a Dentalcompare article published last January. So, do older patients need more dental work? The answer will probably surprise you. (These numbers were generated by “Action Run” a unique e-service that finds and re-activates patients.)…if a patient slips out of re-care and fails to see the dentist for two […]

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Integrated Phone System

August 14, 2013

I saw the Broadview system described in the video below at the Dentrix Business of Dentistry meeting last week. Very impressive. It is available through Tech Central:  

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Practice Safeguard, a New eService for Preventing Dental Fraud

July 25, 2013

This week at Dentalcompare: We are forced by the nature of our business to put a great deal of trust in selected team members and are shocked to the core when they betray us. And they do betray us… There are many business advisors, accountants and dental fraud detection specialists who advise dentists on ways […]

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Webinar July 24

July 22, 2013
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eReferral Pilot from the Canadian Dental Association

July 8, 2013

eReferral Pilot – Brought to you by CSI With the support of the Canadian Dental Association. I like this idea a lot. It is still in the development phase but has great potential. There are several US versions of this idea most notably RecordLinc. However RecordLinc is financed by user fees and the Canadian e-Referral is […]

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Patients Prefer e-Reminders

July 1, 2013

No-shows, a classic issue which has plagued dental practices since the time of good ol’ G.V. Black. No-shows are frustrating and expensive. You can get militant and charge patients if they no-show. That’s a great way to create pleasant Kumbayah relationships. You can be proactive and call everybody on the schedule a few days in […]

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Reactivation Equation One Million Dollars

June 24, 2013

In case you missed it. Many dentists spend countless hours and tens of thousands on marketing efforts chasing the elusive new patient while sitting quietly on a fortune. The ADA estimates the average dental practice generates between $700,000 and $1 million worth of incomplete diagnosed treatment per year. From 20 to 30 percent of your […]

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ActionRun

June 11, 2013
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Work Without Workers

May 23, 2013

This week in Dentalcompare: We gather digital information about our patients simply as a byproduct of doing business. For example our computer knows the patient’s name, phone number, insurance coverage, birthday, employer and next scheduled appointment, plus a whole lot more. Once the data is in a digital form, a computer can be programmed to […]

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Webinar e-Services

May 17, 2013

At last, technology that pays for itself. One of the most powerful trends in technology is the development and expansion of the Internet and eServices yet many dentists do not understand or utilize eServices. This course will explain what an eService is and how you can use eServices to improve patient care and increase profitability […]

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Sesame Upgrade

May 8, 2013

My friends at Sesame Communications have upgraded their website and launched the next generation of web design and SEO (search engine optimization) services. Web design includes a new responsive design framework that creates an optimized view from a single website for users on mobile devices, smartphones, tablets, laptops, or desktop computers. The system responds to […]

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Anti-Buzz: App-Stores

May 4, 2013

I’m in a bolder mood this year and I was going to come at you with another tech prediction this week, (albeit a strange one – wait until next week), but instead I’m going to have to backpeddle and address the state of a tech prediction I already made. Big news this week was that several […]

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Online Bill Pay

April 22, 2013

I am a huge fan of online e-services. The video above from Sesame gives a quick outline of the benefits of one simple online service, that is allowing patients to pay online from your web page. This not only improves cash flow and reduces receivables it gives patients a reason to return to your web […]

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Free On Demand Webinar

April 19, 2013

At last, technology that pays for itself. One of the most powerful trends in technology is the development and expansion of the Internet and eServices yet many dentists do not understand or utilize eServices. This course will explain what an eService is and how you can use eServices to improve patient care and increase profitability […]

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IFTTT:10 Great Ways to Use This Set-It-and-Forget-It Tool (Maybe)

March 28, 2013

From Amex Open Forum: IFTTT.com (the acronym stands for “If This Then That”) is an online service that lets you automate actions you take on the Web every day. When used correctly, it can be an extremely powerful tool for small-business owners, saving you time and keeping you organized. via IFTTT Recipes: 10 Great Ways […]

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