From the category archives:

Social Media

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Tell Ten?

June 7, 2019

Remember the old saying, a satisfied customer will tell two or three people, but a dissatisfied one will tell 8 or 10?  Clearly it was written before Facebook and Twitter.

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Facebook Disease Prevention Maps Take on Health Epidemics

May 23, 2019

From Fortune: Facebook wants to help fight infectious diseases like measles by introducing maps that health organizations can use to prevent and respond to outbreaks. The disease prevention maps, which debuted Monday, provide detailed information such as population density, the movement of people in real time, and network connectivity across regions. The point is to give […]

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Zuckerberg could be targeted in Facebook FTC investigation

April 29, 2019

From 9to5Mac: According to a report from The Washington Post, federal regulators are investigating Zuckerberg’s past statements on privacy and considering holding him responsible for Facebook’s numerous privacy lapses. According to the report, FTC veterans have encouraged investigators to “take direct aim at Zuckerberg” and put him under additional federal oversight. Source: Zuckerberg could be targeted […]

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Google+ accounts and pages will be shut down April 2nd

February 7, 2019

From Boing Boing: In a blog post and related support page that went live today, Google explained how the shutdown will unfold, and the important part for most ‘consumer’ users is this: they’re gonna delete all your posts, photos, videos, and comments, starting on April 2. Source: Google+ accounts and pages will be shut down April […]

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AADP March 6-9

February 1, 2019

One of the BEST Meetings in Dentistry. I will be moderating a panel on Digital Online Services.

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For the first time, researchers say Facebook can cause depression

December 4, 2018

From MarketWatch: “It was striking,” says Melissa Hunt, psychology professor at University of Pennsylvania, who led the study. “What we found over the course of three weeks was that rates of depression and loneliness went down significantly for people who limited their (social media) use.” Source: For the first time, researchers say Facebook can cause depression […]

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The Creepy Line – Documentary

November 29, 2018

Very interesting documentary, worth your time. Many of the things discussed in the movie are disturbing. There is strong evidence Google and Facebook are not just gathering and exploiting your personal information they are manipulating you as well. I am not sure I buy into everything, never the less there is certainly some truth to […]

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Illinois dentist files complaint over false Yelp review

October 25, 2018

From Becker’s Dental Review: Chicago Kidds Pediatric Dentistry dentist Christopher Neal, DDS, filed a complaint after receiving what he alleges was a false Yelp review, according to Cook Country Record. Source: Illinois dentist files complaint over false Yelp review: 5 takeaways You can see Dr. Neals’ Yelp page here.  It appears there are two more […]

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Here’s how to tell if your Facebook account was one of the 29 million hacked

October 16, 2018

From Mashable: Twenty-nine million Facebook users had their accounts accessed by hackers. This, as it sounds, is very bad. ..Whether or not you are one of the victims. Here’s how to check: First, while logged into your Facebook account, head on over to the Help Center and scroll to the bottom of the page. You’ll see one […]

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The second best thing to a patient referral

October 15, 2018

From DSO News: Your staff should encourage every patient to leave a positive online review. Get a poster printed, frame it and hang it on your waiting room wall inviting patients to leave a positive online review. Have a framed 8.5″x11.5″ reminder hung next to your door that patients see on their way out. Get postcards […]

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Easy steps to creating a more effective online presence for your practice

October 9, 2018

From CDA: Sixty percent of consumers conduct online research before going to a business’ website to weigh a purchase decision. Even if you have a new top-of-the-line site, people may never make it there if they don’t like what they see on popular review sites. Consumers don’t know you, so all they have to go […]

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Facebook Is Breached by Hackers, Putting 50 Million Users’ Data at Risk

October 1, 2018

From NYT: Facebook said on Friday that an attack on its computer network had exposed the personal information of nearly 50 million users. The company said it discovered the breach this week. The attackers exploited a feature in Facebook’s code that allowed them to take over user accounts. Early Friday, Facebook forced more than 90 […]

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The Wild West of online reviews

September 10, 2018

From MyView, ADA News: Sadly, many online review sites, even very popular sites, have no protocols in place to vouch for the accuracy of the evaluations. Anyone can post anything, about anyone, anytime and that is truly frightening. But does it have to be? Source: MyView: The Wild West of online reviews Worth reading, the […]

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Facebook is shedding massive traffic

September 6, 2018

From  BGR: Four billion. That, according to a new study shared with CNBC by market research firm SimilarWeb, is how many monthly page visits Facebook has shed in a slow-drip but nevertheless huge decline over the last two years… …“The five websites receiving the most traffic in the U.S. in the last several years have been […]

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Facebook Stock Plunge

July 30, 2018

From NYT: …investors responded Thursday by hammering the stock of Facebook, one of the world’s most valuable companies. Shares of the social media giant fell 19 percent, wiping out roughly $120 billion of shareholder wealth, Source: Facebook’s Stock Plunge Shatters Faith in Tech Companies’ Invincibility – The New York Times Hmmm Related: For Facebook and Twitter, […]

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10 Cringe-Worthy LinkedIn Profile Picture Fails

July 23, 2018

You’d think choosing a LinkedIn profile picture would be simple. You just need something clear, professional and properly sized. However, it appears many people struggle with this or simply don’t realize what their frankly terrible photos are conveying to current and potential clients and employers. Source: (32) 10 Cringe-Worthy LinkedIn Profile Picture Fails | LinkedIn Worth a click […]

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Henry Schein creates key software joint venture with Internet Brands

July 5, 2018

From Newsday: Henry Schein Inc. and partner Internet Brands have completed the creation of a joint venture to create and market software for the global dental market, the companies announced Monday… The joint venture, named Henry Schein One, incorporates Henry Schein’s practice-management software for dentists, includingDentrix and Easy Dental, with Internet Brands’ web-based programs such […]

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Why Your Online Reputation Matters (and How to Handle Good and Bad Reviews)

June 26, 2018

From my friends at TNT Dental: Even if your practice doesn’t have a website (and if that’s the case, you need to give us a call at TNT Dental today!), your practice is online… and, people are talking about it. You have two choices: put your head in the sand and ignore it, or embrace […]

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Facebook bug affected 14 million people’s privacy settings

June 14, 2018

From Mashable: The advertising giant wants you to believe that you’re in control of what data you share, and who you share it with. We know that’s mostly an illusion… from May 18 to May 22, a Facebook bug automatically set a host of users’ new post settings to “public” regardless of their selected setting. It […]

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81%

June 4, 2018

81% of patients stated they will investigate a provider’s online presence, even after they’ve been referred Of course they do. Patients Google the doctor just to get the phone number. Then they look at the map to see where the office is and scroll through the reviews. They Google, Map, Web Page, and Review. Notice […]

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