From the category archives:

Management

by: Larry Emmott at March 5, 2019.

Communications in the 21st Century

March 7, 2019

58% of consumers start their online day by reading their emails. 76% of dental patients say email is the best way for companies to communicate with them. So the question is…are you using it? Or even better are you gathering patient e-mail addresses in order to use it? Most Practice Management Systems like Dentrix have […]

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AADP March 6-9, 2019

February 22, 2019

Information and registration here. This is one of the best meetings in dentistry! There is still time to register. I will be moderating a panel on social media and online marketing.

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Digital Workflow – Beyond Paperless

February 19, 2019

If a dental team member believes his/her job is pulling charts, filling out forms and calling patients then she/he is stuck in the past doing a job that has (or at should have) ceased to exist. Technology in the form of management software, online e-services and even smart phone aps will do most of the […]

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How Dentrix Questionnaires can Streamline Patient Paperwork

February 18, 2019

From The Dentrix Office Manager Blog: : For a patient to be able to fill out and submit forms before they arrive in the office is very beneficial. This can help to eliminate surprises before the patient arrives, for example if the patient has a medical condition and has a need to pre-medicate. Having patients […]

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Do You Know Your Rate of Returning Dental Patients?

February 11, 2019

From TNT Dental One of his primary components: pay-per-click advertising and a special offer of a “free exam and x-ray” to attract patients…and it worked! The problem came when he opened the books and realized that only 21% of those patients ever returned to his practice. Source: Do You Know Your Rate of Returning Dental […]

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Santech

February 4, 2019

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Technology and You

January 21, 2019

From New Dentist Blog: These three questions. Does it improve the ease of care? Does it make the patient more comfortable? And does it improve quality? Are all essential when evaluating new technologies? Source: Technology and You – New Dentist Blog The linked article by Dr. William van Dyk is mostly concerned with clinical technology, CAD CAM, […]

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Trends to expect in 2019

January 15, 2019

From doctor.com health trends survey: 3. Online scheduling and digital communications will be the norm The ability to book or request appointments online is in hot demand. And this trend continue to grow year over year. In 2018, 31% of patients consider online scheduling options when deciding on a provider, and 42% even report that […]

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Cut the Deadwood

January 14, 2019

From e-Management Newsletter by Sally: #6 – Cut The Deadwood And Enjoy Smooth Sailing Deal with the problem performers on your team. These are the people that you and your star performers have been carrying for far too long and at far too great an expense. There are few things more demoralizing to top-flight employees […]

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6 trends in dentistry to expect in 2019

January 8, 2019

From Becker’s Dental Review: 2. 3D printing: While this technology has been around for years, it will become more dominate in 2019. 3. More competition online: Dentists can expect to see competitors using advertisement on social media and other platforms to attract new customers. 4. Continued rise of review sites: Now more than ever patients […]

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Epic Systems adds dentists, life insurers to its software network

January 7, 2019

From Madison Wisconsin Business News | madison.com: …Now, with more than 95 percent of U.S. hospitals and nearly 90 percent of physicians’ offices equipped with some type of EHR system, according to federal figures, Verona-based Epic is branching out to put other types of health care providers in the loop, as well. Source: Epic Systems […]

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Dental Tech Resolutions for 2019

December 27, 2018

High Tech Dental New Year’s Resolutions 1. Before you purchase new technology resolve to use what you have now more effectively. Chances are you already have some pretty sophisticated technology and you are not getting all you could from it. Plan at least two technology training session for the team and the dentist in the […]

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Bold and Innovative!

December 21, 2018

I got this cartoon from Maria Cenales at Curve Dental. Sadly this is exactly what I run into with dentists and dental team members using new technology. The doctor invests big bucks in a new system then everyone does everything possible to keep doing things just like they did before.

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Urgent Care Centers Take Off

December 20, 2018

From US News: Increasing demand is spurring a dramatic expansion in the number of urgent care centers in the U.S. There are about 8,250 urgent care clinics throughout the country, according to the most recent estimate by the Urgent Care Association. From 2014 to 2017, about 400 to 500 new urgent care clinics opened each year, […]

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CareCredit Now Integrated Into Dentrix

December 20, 2018

This is great news: Henry Schein, Inc. today announced the integration of CareCredit’s financing tool into Henry Schein’s dental and veterinary practice management software solutions. The integration offers dental and veterinary practices more financing options for their patients and pet owners, while improving practice efficiency. CareCredit integrates into Dentrix® and Easy Dental®, practice management software […]

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Year End for Dentrix Users

December 13, 2018

As the end of the year rapidly approaches, there are important tasks that need to be done at your office to prepare for 2019. Source: The Dentrix Office Manager Blog

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Who owns the Data??? Dentist denied access to patient Data Base

December 10, 2018

Key Dental received a notification from its EMR vendor MOGO that it would not return the dental group’s EMR database as required at the termination of its end user license agreement. It violates both the EULA and several portions of HIPAA. As Key Dental can no longer view or monitor the database to ensure the […]

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Disruption is coming

December 6, 2018

Medicine (and by default dentistry) is an industry ripe for disruption. As usual the established players which in this case includes physicians, med schools, hospitals and insurance companies will resist the changes. However using history as a guide the disruption will start at the lower end of services and then grow. We are already seeing […]

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Time on Task.

December 3, 2018

The left hand column lists some of the tasks dental team members need to do every day using traditional paper systems with the approximate time in minutes they spend each day on that task. The right hand column lists the same tasks using digital records and digital workflow with online e-services. Notice the bottom line; […]

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