From the category archives:

Management

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Selling hours

May 18, 2021

More wisdom from Seth Godin: This might be the workplace question of the decade. Does the boss buy your time or your productivity? Source: Selling hours | Seth’s Blog As always with Godin click through and read the whole thig. Very interesting and something that will definitely be an issue in the dental office of […]

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ADA comments on HIPAA Privacy Rule

May 13, 2021

From ADA News: The ADA is asking the U.S. Department of Health and Human Services Office for Civil Rights to consider the burdens changes to the HIPAA privacy rule will impose on covered providers, including dentists. Source: ADA comments on HIPAA Privacy Rule Some of the changes OCR is proposing include: These proposed changes include […]

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Ohio Medical Center Pays OCR $65K for HIPAA Right of Access Failure

May 11, 2021

From Health IT Security: OCR reached a $65,000 settlement with the University of Cincinnati Medical Center, after failing to respond to a patient’s request for access to her medical records, as required by HIPAA. Source: Ohio Medical Center Pays OCR $65K for HIPAA Right of Access Failure Many dentists and dental team members are not […]

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Enterprise software, devices to drive 2021 IT spending to $4.1T

May 3, 2021

From  VentureBeat: The source of funding changes “from an overhead expense that is maintained, monitored and sometimes cut, to the thing that drives revenue,” Lovelock said in the press release. Source: Enterprise software, devices to drive 2021 IT spending to $4.1T | VentureBeat The linked article is more for investors than tech buyers. Nevertheless it […]

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Podium

April 29, 2021

Reviews, Payments, and Patient Messaging Software for Dentists “Not only do we get quality leads, but it doesn’t take our staff time on the phone to get the appointment scheduled.” Source: Reviews, Payments, and Patient Messaging Software for Dentists | Podium In 2021 monitoring your online presence and communicating with patients via text is not […]

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The Patient First Manifesto: The New Way To Build The Practice Of Your Dreams

April 27, 2021

A must-read for anyone that cares for (and about) patients, this book describes the rules to building a successful practice that have fundamentally changed. While caregivers have maintained our vigilant focus on delivering high quality care, the world around us has transformed. The sea change of convenience and immediacy that has overtaken our lives has […]

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Is the 9-to-5 office routine dead? Here’s what workers want

April 19, 2021

From Fortune: Taken together, these survey questions help paint a picture of how workers have evolved—and how the workplace must evolve, too.Here’s what we found. The numbers to know 63%… of knowledge workers prefer a hybrid model. Another 20% prefer fully remote, and 17% want to always work from the office. Source: Is the 9-to-5 office routine dead? […]

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Tax Day

April 15, 2021

  Delayed but still coming. Inevitable just like death,

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Clinician EHR Workload, Cognitive Efforts Double After EHR Adoption

April 8, 2021

“What we found surprised us a little,” Karen Dunn Lopez, the director of the Center for Nursing Classification and Clinical Effectiveness at the University of Iowa, said in a statement. “After two and a half years of continuous use, clinicians’ cognitive workload remained very high, and they still found the new EHR system more difficult […]

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Planning a Return to the Office

March 23, 2021

Do you have a plan for office work of the future? Policies about the mix of remote and in-office work have ramifications beyond short term cost and efficiency. Because of what we’ve gone through over the past year, we are about to enter a new era in the evolution of organizations. Decisions that CEOs make […]

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Private dental practice operating costs: 7 statistics

March 22, 2021

From Becker’s: Good to know. Seven statistics on yearly expenses at dental private practices in 2019 based on data from the American Dental Association and the Bureau of Labor Statistics. Average annual gross billings Average gross billings per owner dentist (general practitioner): $742,490 Average gross billings per owner dentist (specialty): $1,059,890 Source: Private dental practice […]

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Can your website do this?

March 18, 2021

From a Sesame Communications promotion: • Online Appointment Booking: New and existing patients can quickly book appointments on your website that sync with your Dentrix PMS • Virtual Waiting Room + Tap-to-Text: Deliver a safe and effective virtual waiting room experience for patients and staff • Custom Design, Branding & Copywriting: Help your practice’s website […]

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eAssist Revisited

March 16, 2021

From a busy Texas dental practice: Hi Dr. Emmott, I wanted to share with you how much eAssist has helped us.  We signed up in November with their Insurance Billing service.  I had a handful of claims that had been appealed numerous times.  They were 16 to 9 month old.  They took them over and […]

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Dentrix eAssist

March 8, 2021

…together, eAssist and Dentrix take these headaches off your plate by adding a team of insurance claim and collections experts to your Dentrix platform. The result is faster payments, steadier cash flow, and a lower uncollectable balance, Source: Dentrix eAssist | 2020Q3 Another e-service. This one allows you to outsource your insurance claim creation and […]

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Saving $ with Technology

February 25, 2021

Many dentists see technology as a money pit that costs more every year and never pays for itself, never has a positive ROI. Often the problem is that the dentist invests in technology and yet continues to pay for the old way of doing things. Here is an obvious example. The dentist has a nice […]

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5 Reasons You Should Be Sending Electronic Billing Statements

February 22, 2021

From Dentrix Magazine: Most people have their phones with them all of the time, and they are constantly checking email and buying things online. Since patients are already doing that, why not send them their billing statement in a way you know they’ll see it and allow them to pay their balance online right then? With […]

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Two Way Conversational Texting

February 16, 2021

This is a direct pull from a Curve ad. However it is worth showing for two reasons. Most of your patients (64%) prefer text messages. Did you know that? Are you providing that? Most patient texting systems are one way only. Curve now has two way texting. I like that a lot.

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4 Tips for 2021

February 9, 2021

From  Dentrix Enterprise Blog: 1. UPDATE TO THE ADA 2021 CDT CODESStart the new year right by making sure your practice is using the latest 2021 ADA code changes. Keeping up with these changes can lead to quicker reimbursements and a more accurate list of current dental codes. … Source: 4 Tips to Help You […]

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Association moves to develop unified system to verify coverage, obtain cost estimates in real-time

February 9, 2021

From the ADA: As a result, the ADA Council on Dental Benefit Programs is acting upon a directive from the 2020 House of Delegates to assess the development of a simplified system to verify coverage and obtain patient cost estimates in real-time before treatment begins. Source: Association moves to develop unified system to verify coverage, […]

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Lynk raises $24 million to bring knowledge-as-a-service platform to more industries

February 2, 2021

From VentureBeat: Lynk, a “knowledge-as-a-service” platform that connects domain-specific experts with businesses, has raised $24 million to fuel expansion in the U.S.While there are myriad platforms and tools that unlock insights from vast swathes of data, Lynk offers an AI-powered engine that indexes “knowledge domains” and vetted experts to find answers to questions businesses are asking. […]

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