From the category archives:

Management

3 Things Can Help Your Office Comply with HIPAA Requirements

June 4, 2020

I contributed to this article in Dentrix Magazine: Dentists wrongly think their practice network is just another piece of equipment, such as a dental chair. It’s delivered, they unbox it, and they get it up and running. They forget that their network is a system that needs to be cared for, upgraded, and supported. Source: […]

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Wink accused of extortion over mandatory subscription policy

May 26, 2020

From 9to5Mac: Smart home company Wink has been accused of extortion by customers furious at an announcement that they will be forced to pay a monthly subscription else their existing products will cease to function. Source: Wink accused of extortion over mandatory subscription policy – 9to5Mac This is another example if the hazy issue of ownership […]

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Helping You Understand Your Practice Data

May 26, 2020

During this free, one hour webinar, you will learn about the following strategies for business analysis.Three steps to unlocking potentialWhat is baseline data?Hygiene and insurance realted dataDollar difference between gross and adjusted productionAdvanced level analysisLeveraging your dental software Source: Event Registration Most dentists have no idea how to use the wonderful data that they are collecting using […]

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Work From Home (WFH) Guidelines

May 19, 2020

The following guidelines are from Jeff Broudy, the CEO of PCIHIPAA Unlike Telehealth, where OCR has announced softening of the HIPAA Rules, when working from home, healthcare providers face cyber-security and HIPAA challenges. Below are tips to consider to help keep patient data private and secure while working from home. Review your Company’s Workstation Use Policy, […]

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Parking Lot Check In

May 18, 2020

Parking Lot Check In is a simple and easy to use web app that helps your staff track customers who arrive for appointments without having them enter your business. Let customer safely wait in their cars and easily notify them when you’re ready to see them. Source: Parking Lot Check In – Home Follow the […]

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‘Dental Cupid’ Makes Pandemic-Era Matches Between Emergency Patients And Dentists

May 14, 2020

So Abdul and his team set to work, and in three days and three all-nighters, they created an online directory of dentists who provide emergency care, including where they’re located, their specialities, and whether they accept Medicaid and other forms of insurance.” If you believe you have a dental emergency and have not been able […]

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Henry Schein Thrive Practice Recovery Program

May 7, 2020

Now we face a new future, in which a visit to the dental office will be a very different experience. To make sure patients and staff are safe, practices will need to implement new standards of care. And Henry Schein is here to guide you every step of the way. We can help you safely […]

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ADA

May 7, 2020

“It’s not about the next 30 days. It’s about executing a proactive plan now to secure a different outcome 90-120 days from now.”

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Are you consistent at “The Front of the House”?

May 5, 2020

Consistency is the building block of trust. I found this idea in a newsletter called Opticall, the article compares a fine five star restaurant to a dental practice. I have never worked in food service so all of this was news to me. The analogy is more accurate than I might have imagined and offers […]

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The Captive Dentist

May 4, 2020

Imagine a world in which—if you owned a Volkswagen—you could only fill up at a Volkswagen gas station using Volkswagen gas. Ford gas won’t work. You can only drive in the Volkswagen lane and take the Volkswagen off ramp. If the Volkswagen off ramp is closed for repairs, you can’t take the Ford or Toyota off ramp. That whole […]

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Are You Ready to get back to work in May?

April 30, 2020

My friends at TNT Dental have published a very well thought out and presented Six-Step COVID-19 Recovery & Re-Opening Protocol. The protocol includes web page entries and DIY video ideas that you can use to communicate with your patients that you are open, what types of patients you will be scheduling and that you are doing […]

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EasyRiter

April 20, 2020

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The Number ONE thing you should do with your shut down down time: Create Clinical Note Templates

April 16, 2020

It is amazing how many dentists will spend enormous amounts of time every day writing, editing and reviewing poorly scribbled, hard to read handwritten notes but will not do a little planning and take a few hours to create digital notes so they never have to write in a chart again. Digital progress notes are: […]

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Another task to complete during the Shutdown – Purging Appointments

April 13, 2020

From Dentrix Tip Tuesdays: The Appointment Book stores data for appointments as far into the past as you have been using Dentrix. After your practice has been using Dentrix for several years, you can accumulate a large amount of data stored in the Appointment Book. You can purge the Appointment Book of data from several years […]

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Two Reports to Focus on During Down Time

April 6, 2020

From Dentrix: The linked article will take you step by step through some of the tasks I suggested you do while we are shut out of the office; Two Reports to Focus on During Down Time The world is experiencing challenging times. It can be especially difficult for dentists and dental office managers because dental […]

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COVID-19 Resources for Dentists

March 26, 2020

From the ADA, includes coding and billing guidance for tele-dentistry Source: COVID-19 Resources for Dentists

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Technology Costs Too Much

March 24, 2020

One of the primary reasons dentists cite for not using advanced technology is that it costs too much. On the other hand, one of the primary benefits dentists cite when they do use advanced technology is cost savings. Obviously there’s a gap here between perception and reality. Which is true? Does technology cost too much? […]

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Yes, you can use technology to deal with the Corona Pandemic

March 24, 2020

I wrote yesterday that the Corona Pandemic was the ultimate “Black Swan” and although no one was prepared to deal with it having digital technology in place can help. How? A primary protocol for control of the disease is to avoid other people, stay home and if possible work from home or telecommute. In order […]

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A BIG Black Swan

March 23, 2020

From the summary of “Black Swan” by Nicholas Taleb The Black Swan is named after a classic error of induction wherein an observer assumes that because all the swans he’s seen are white, all swans must be white. Black Swans have three salient features: They are rare (statistical outliers); They are disproportionately impactful; and, because of that […]

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Digital Workflow

March 19, 2020

In many ways work flow is data flow. In the past when the data was on paper or film or even a plaster model, it (the data) could only be in one place at a time and moving it from place to place was time consuming and relatively expensive. Thus we assigned work to a […]

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