Much of the work of a dental office revolves around creating, adding to, storing, retrieving and moving around dental records. The records, including chart notes, diagnostics, financial and schedules are the critical data of a dental office. When the data is on paper it can only be in one place at a time so we assign work to a specific place (like a front desk) and a specific person to that place.
With paperless (digital) records, work flow changes radically, it can now be described in terms of tasks not places. This has been called Front Desklessness.