I just received a new ADA e-mail newsletter called Practice & Thrive focused on practice management issues. The July issue has articles on patient satisfaction and the economy. Interesting take away: 66.7% of general dentists update fees every year. The link below is from the satisfaction article and links to the ADA Dental Practice Hub (membership required) which has some sample satisfaction forms.
ADA: American Dental Association – Dental Practice Hub.
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