From the category archives:

Internet

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PBHS acquires RevenueWell, expands dental marketing services

April 20, 2021

From ADA: FYI PBHS announced March 31 it was acquired by RevenueWell, a provider of marketing and communication software specifically designed to meet the needs of dental practices. Current and future customers of both companies will now have access to a unified platform that combines their dental marketing and communications technology, Source: PBHS acquires RevenueWell, […]

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Is the 9-to-5 office routine dead? Here’s what workers want

April 19, 2021

From Fortune: Taken together, these survey questions help paint a picture of how workers have evolved—and how the workplace must evolve, too.Here’s what we found. The numbers to know 63%… of knowledge workers prefer a hybrid model. Another 20% prefer fully remote, and 17% want to always work from the office. Source: Is the 9-to-5 office routine dead? […]

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5G in the US: Why the network of the future has not yet delivered on the revolution that we were promised.

March 30, 2021

Interesting. In 2020, 5G speeds in the US did not come anywhere close to the 10 Gbps commonly associated with the latest cellular technology. The data collected from 1 October 2020 to 31 December 2020 by our speed test , which measures the quality of Internet connections on millions of devices yearly, shows that 5G […]

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Negative Yelp Review

March 30, 2021

From Jeff Tonner: A nurse-patient recently trashed a dentist on-line and then engaged her friends (non-patients) to pile on. The dentist successfully convinced Yelp to remove all posts – no small feat. His methodology follows. He first studied the Yelp criteria it considers when asked to take down reviews. For the non-patients, the dentist found […]

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Dental Implant Identification Service

March 29, 2021

New service Spotimplant to identify an implant based on a submitted x-ray. AI-based | Spotimplant How Does It Work? 1. Upload an x-ray image showing an unknown implant to identify 2. Our AI will analyze the image, and our implantology experts will review the results 3. You will receive your identification report shortly Source: Dental Implant […]

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Can your website do this?

March 18, 2021

From a Sesame Communications promotion: • Online Appointment Booking: New and existing patients can quickly book appointments on your website that sync with your Dentrix PMS • Virtual Waiting Room + Tap-to-Text: Deliver a safe and effective virtual waiting room experience for patients and staff • Custom Design, Branding & Copywriting: Help your practice’s website […]

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eAssist Revisited

March 16, 2021

From a busy Texas dental practice: Hi Dr. Emmott, I wanted to share with you how much eAssist has helped us.  We signed up in November with their Insurance Billing service.  I had a handful of claims that had been appealed numerous times.  They were 16 to 9 month old.  They took them over and […]

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Dentrix eAssist

March 8, 2021

…together, eAssist and Dentrix take these headaches off your plate by adding a team of insurance claim and collections experts to your Dentrix platform. The result is faster payments, steadier cash flow, and a lower uncollectable balance, Source: Dentrix eAssist | 2020Q3 Another e-service. This one allows you to outsource your insurance claim creation and […]

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Old Saying

February 25, 2021

Remember the old saying, a satisfied customer will tell two or three people, but a dissatisfied one will tell 8 or 10?  Clearly it was written before Google, Facebook and Twitter.

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Every Prescription Should be Electronic

February 23, 2021

From AZDA Inscriptions: e-Prescribing can reduce errors. Pharmacists are no longer deciphering handwriting. Phone calls, missed calls and voicemails no longer add steps to the process and the potential for your patient’s prescription getting lost or delayed during the game of “Telephone” AZDA Inscriptions Mandates are in place or on the way to requite eRx […]

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5 Reasons You Should Be Sending Electronic Billing Statements

February 22, 2021

From Dentrix Magazine: Most people have their phones with them all of the time, and they are constantly checking email and buying things online. Since patients are already doing that, why not send them their billing statement in a way you know they’ll see it and allow them to pay their balance online right then? With […]

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Association moves to develop unified system to verify coverage, obtain cost estimates in real-time

February 9, 2021

From the ADA: As a result, the ADA Council on Dental Benefit Programs is acting upon a directive from the 2020 House of Delegates to assess the development of a simplified system to verify coverage and obtain patient cost estimates in real-time before treatment begins. Source: Association moves to develop unified system to verify coverage, […]

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Lynk raises $24 million to bring knowledge-as-a-service platform to more industries

February 2, 2021

From VentureBeat: Lynk, a “knowledge-as-a-service” platform that connects domain-specific experts with businesses, has raised $24 million to fuel expansion in the U.S.While there are myriad platforms and tools that unlock insights from vast swathes of data, Lynk offers an AI-powered engine that indexes “knowledge domains” and vetted experts to find answers to questions businesses are asking. […]

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Three MUST Have Digital Tools for Dental Practice

January 5, 2021

Every dental practice should have had these online digital tools before the Covid 19 pandemic. Now the pandemic has forced us to consider no touch and even no appointment processes. Patients appreciate the ability to do business with you from home now even more than they did before. Online Bill Pay: This is so simple and […]

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Brave Browser Review 2020

December 15, 2020

From Crypto Coin: Future of Private Web Browsing? The internet is an integral part of daily life in many ways. The brave browser offers users a way to browse the internet ad-free, by simply limiting your data exposure to advertisers. Algorithms or algo’s can’t identify you because tracking data is not sent to them, so […]

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Management in the Cloud

November 23, 2020

The cloud is the future of dentistry, and cloud-based practice management software offers practices a variety of benefits: Data stored in the cloud is accessible 24/7, even when you are away from the office. Automatic updates reduce maintenance because you always have the latest version of your software. Automatic backups to the cloud help protect […]

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How customer reviews can help your SEO

November 5, 2020

From GoDaddy Blog: Customer reviews drive buying decisions. In fact, nearly 95% of shoppers read online reviews before making a purchase, and 72%of people won’t take action until they read reviews about a business. Those shiny little stars are mission-critical to your business success, Source: How customer reviews can help your SEO – GoDaddy Blog The […]

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Cheat Sheet: Social Media Image Sizes

November 3, 2020

From my friends at Sesame Communications. This is a great help. Source: Cheat Sheet: Social Media Image Sizes – Dental Marketing & Practice Management | Sesame Communications

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Exclusive Research: Inside the Minds of 3,735 Dental Patients

November 2, 2020

From my friends at TNT Dental: Due to the amazing work of TNT’s Market Research Team during the pandemic, we can use the results of an exclusive survey of 3,735 patients across the United States to provide an objective, 5-step guide to answering this question (Do I need a new website?). Now, we can make […]

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New App Makes It Easier and Faster to Share Cases

October 20, 2020

The new Imaging Case and Collaboration (ICC) app from Carestream Dental is the easy-to-use platform that makes sharing cases more secure and straightforward. From the GP to the specialist to the lab—even practices within the same network, such as a DSO setting—ICC makes it easier to connect oral health care providers for closer collaboration, getting […]

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