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7 Tips to Help Manage Customer Reviews

4-starsFrom OPEN Forum:

The importance of reviews has only grown in the digital age, because many users consult the existing reviews of businesses and brands before ever making a purchase. In fact, consumers can form an opinion after reading just one or two.

Source: 7 Tips to Help Manage Customer Reviews | OPEN Forum

All seven tips are useful. Number one is ask for reviews number two is monitor your reviews. Both are very good advice. I am surprised at how many dentist have negative reviews online they do not know about. It is almost a certainty they have lost perspective new patients due to poor online reviews.

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