This link relates to the previous post regarding trust. How do you deal with online smears. Or worse yet frivilous law suits. I have not used the Dental Justice service and can not reccommend it but think it is worth a look just to see what others are doing.
“Dental Justice is a usable, efficient and practical solution to patient centered issues. I particularly like the fact that they are focused on what really counts, like defending the doctors name in the free-for-all world online, as well as dealing with difficult patient situations. Dental Justice is ideal for the Dentist who is serious about protecting their assets and their practice name and reputation.
via Dental Justice.