“Mobile-friendly websites provide a much better user experience for the mobile users. According to our studies, 61% of users are unlikely to return to a mobile site that they had trouble accessing from their phone. That includes sites that use fonts which are illegible on mobile, or sites where users have to zoom in or pan around excessively. Mobile is a very important area; the mobile device penetration is over 50% in the USA and most users use their device for browsing websites.”
Thanks for the tip from my friends at Sesame Communications. The solution to the problem is to have a responsive web site. A responsive site determines what type of device is being used to view it and then displays itself accordingly.