Based on Angie’s List member responses, the top five things they found to be most important while evaluating their health care experiences were:
- Effectiveness of treatment
- Provider communication
- Scheduling availability
- Beside manner
- Waiting room time/provider punctuality
via Evaluating the health care experience | Angie’s List Business Center.
Interestingly the most important item was – did you get better? That’s good. The other four break down to two things, how long did I wait and did you treat me nicely.