From Dentrix Magazine:
Most people have their phones with them all of the time, and they are constantly checking email and buying things online. Since patients are already doing that, why not send them their billing statement in a way you know they’ll see it and allow them to pay their balance online right then?
With electronic billing statements, patients can see their statement wherever they are and whenever it’s convenient for them, and the same thing is true of online payments. When patients can pay their bill right from the email message they receive, they don’t have to find time to write out a check and mail it or call the office during office hours to make a payment over the phone. They can pay whenever it’s convenient for them, which means you’ll get the payment faster than you would have if you were waiting on their check or their call.
This one reason alone should be enough for you to start using electronic billing and online bill pay. Do you really expect people to write and then mail you a paper check? How 1980s. It baffles me how few dentists are using online bill pay…it is a no brainer.
Follow the link for the other four reasons to be sending e-statements. Then just do it.