From McKinsey & Company:
Our most recent research, however, suggests that a small subset of leadership skills closely correlates with leadership success, particularly among frontline leaders.
Plan to be a better leader in 2016.
The linked article is directed to people working in large organizations. Never the less the same concepts apply to small business and sole practitioner dental offices.
In broad terms we can define management as supervising the day to day tasks that need to be done to keep the business functioning. Leadership is setting goals, planning for the future and most important inspiring others to go with you.
Management is task oriented.
Leadership is vision oriented.
In order to have a successful dental practice we need both leadership and management. Many times I find that practice technology problems are not tech issues they are leadership issues.
Dentists are by default the leaders in the practice. It is possible for the dentist to delegate management tasks but the team will still look to the dentist for leadership. In order for the dentist to lead the office into an effective high tech future the dentist must understand the technology. He or she must know what is possible. The the dentist must convey that vision to the team.
Often, either the dentist or key team members do not fully embrace tech changes. They are luke warm, reluctant participants. When this happens the technology almost always fails to be used in an effective manner. It is too easy to settle for limited results or just drift back into the old way of doing things. If the dentist does not know what is possible he or she cannot possibly lead the team to an inspired, preferred future.
More on Leadership from my friend Steve Broe: