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How to Provide a Better Patient Experience in the Dental Practice

From Andy Jensen:

Dental management consultants regularly raise a red flag when it comes to how the dentist’s team answers the phone. Most of us can probably share a story or two about less-than-stellar customer service when calling your dentist or other healthcare professional. For a new patient, how that phone call is answered is a make or break interaction.

Source: How to Provide a Better Patient Experience in the Dental Practice • Jive Communications

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