I believe the conversion process from paper to paperless records requires three different types of help or support.
Consultant: This person helps develop the plan, choose vendors, establish a budget, set up office systems, assign tasks and follow up over time to trouble shoot and assure completion of the project.
Trainer: This person teaches the office staff which icon to push. The trainer is not the same as the consultant; the consultant makes the plan the trainer shows the team how to do it with a particular software. Going paperless will require training in several different software applications such as practice management, digital radiography and online communications.
Technician: This person sets up the actual physical components needed. This includes the server client network, all the computer peripherals and dental specialty items like radiography sensors.
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