From Dayna Johnson:
During a recent consultation, I talked to a dentist about this and how we could get his office’s number higher. His response was, “No one leaves my office without their next appointment scheduled.” However, when we reviewed the numbers together, he realized that only 66% of his hygiene patients were pre-scheduling … much lower than he had thought.
via The Dentrix Office Manager.
A great resource for both Dentrix use and for management tips.