Future Tech Management

Wasting our technology surplus

sethGWhen someone handed you a calculator for the first time, it meant that long division was never going to be required of you ever again. A huge savings in time, a decrease in the cognitive load of decision making.

Source: Seth’s Blog: Wasting our technology surplus

Another gem from Seth Godin. It is worth reading the whole thing including this bit:

Now that we can get what you used to do really quickly and cheaply from someone else, you can either insist that you still get to do that for us at the same fee you used to charge, or you can move up the ladder and do something we can’t do without you.

There are two important thoughts that come to mind from this post. We usually look at new technology and imagine what new thing it might allow us to do. Often a more interesting approach is to look at technology and list the things you will never do again.

For example I will never use a pay phone again, I will never have film developed again, I will never listen to a cassette tape again. In dentistry it could mean you will never pull a chart again, you will never develop a piece of film (or clean out the developer), you will never again pack tissue and take an impression.

The second big idea is what do we do with the cognitive surplus.

Do we use our extra time to have fun or to be more productive? Or do we refuse to use the new technology because we see it as a threat?

If a trained assistant can scan a prepared tooth, design a crown with software and mill it out in less than 30 minutes is that just as good as a dentist taking a PVS impression, sending it to a lab and waiting two weeks for a custom made crown? Or might it be even better?

One reply on “Wasting our technology surplus”

So do you still maintain that electronic dental records are cheaper and safer than paper, Dr. Emmott?

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