Dentist’s Defamation Lawsuit Against Yelp

by Larry Emmott on August 27, 2013

in Digital Marketing,Social Media

bored-website-431x300Law blogger confirms dentists have no legal recourse to speak of when faced with malicious online reviews.

…dentists seem unusually litigious towards negative consumer reviews. Other dentist cases I’ve blogged on include Reit v. Yelp (also involving a Manhattan dentist), Wong v. Jing and Lee v. Makhnevich. See my complete and newly updated roster of doctor/dentist lawsuits over patients’ online reviews.

via Technology & Marketing Law Blog: Dentist’s Defamation Lawsuit Against Yelp Preempted by Section 230–Braverman v. Yelp.

Online user reviews have become incredibly powerful. Unfortunately the system as it now stands is  ripe for abuse, inherently corrupt and professionals, especially dentists, are prime targets with virtually no legal protection. As a dental professional your reputation is golden. Anything that damages that reputation can have significant financial, professional and even legal consequences.If
you are the victim of a false or malicious review can you seek a legal remedy? So far the answer is no.

The blog link above lists numerous cases where dentists attempted to protect themselves from negative reviews or from predatory review site actions and were failed by the courts.

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Gina Dorfman August 27, 2013 at 4:47 pm

Thank you for bringing this up, Larry. It seems that the best approach to dealing with bad reviews is to acquire many natural positive reviews to offset an occasional negative one.

Larry Emmott August 28, 2013 at 3:13 pm

Gina, I agree that is the best approach yet it is often easier said than done.

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