A better than average resource from the ADA:
INCREASE AWARENESS Determining if Your Computer and/or Sensitive Data May Have Been Compromised Your computer and/or sensitive data may have been compromised if any of the following has occurred:
- Your anti-malware/anti-virus program discovered spyware or viruses on your system.
- Your bank accounts were accessed as the result of a phishing scam.
- New programs or unfamiliar files have been installed on the computer.
- Login credentials for any website have been changed without your knowledge.
- You experience frequent random pop-up windows with ads or system warnings.
This is just a small section of this ADA paper. To access the whole thing you do need to be an ADA member and to log in.
I have been disappointed with many of the ADA resources for dentists regarding data security and HIPAA compliance. This one is the best I have seen so far. It has good, unambiguous, easy to follow advice that will actually make a difference.
An important factor to keep in mind is staff awareness. Team members need to have a basic security consciousness and be aware of things like Phishing where a seemingly legitimate business e-mail is actually a trap.
For a scary example of how hackers can fool the front desk look here: