Our software must get better

by Larry Emmott on April 21, 2016

in Future Tech,Software

Young and beautiful businesswoman tired from work in the officeMore wisdom from Seth Godin:

As software gets more successful, the instinct is to hire more people to work on it (which increases complications and errors dramatically) and to be ever more conservative as well (don’t mess with what’s working).

Source: Seth’s Blog: Our software must get better

As always he makes some great points, it is worth reading the whole thing and what he has to say definitely applies to dentistry.

Godin makes the excellent point that upgrading software is different than upgrading buildings. The cost of retrofitting billions of buildings is just too big for the supposed benefit. As long as the building does not fall down it is good enough.

Software does not have a significant incremental cost. That is there is no cost per person. Unlike a physical product which has a definite cost per person.

Fixing the software for one person fixes it for everyone.

Yeah but…The training and support costs for a product with a million users is significantly more than for a product with one hundred users.

Upgrading complex software is by definition complex. It is easy to imagine a better upgraded product; it is much more difficult to create it without breaking what you already have.

Even though fixing it for one person fixes it for everyone one of the biggest issues software developers have is getting existing customers to upgrade.

He also makes the point that once we (the users) have become comfortable with a software product it is hard to get us to change. As a result we continue to use horrible software, like iTunes, because we are used to it and don’t want to change. Or we don’t know what else is available and how it compares to the awful product we are using.

This last is absolutely an issue in dentistry. Many dentists are using marginal software programs because they don’t know any better and don’t want to face the hassle of change.

by: at .



Justin Shafer April 23, 2016 at 2:12 pm

Great article. Wonder what the next 10 years will bring in terms of software.


Larry Emmott April 23, 2016 at 5:22 pm


Steve Walkenshaw April 24, 2016 at 8:05 am

Very good article. I believe there is an attitude from some dental software companies to release an upgrade, but not to think it through and cut corners during the process. It is almost as if the first thought is to maximize the profits made from that software. How many times were dentists surprised to find out their software didn’t work and after being on hold for hours be told it was caused by a Microsoft update, or an Adobe update. Many companies that release software are immune to update failures like this because they look at writing good software first and let the profits follow.

Joy Lynn May 1, 2016 at 10:12 am

folie okienne slask

Sharri Tolmie May 1, 2016 at 1:55 pm

buy xenical without prescription

Issac Almazan May 1, 2016 at 9:22 pm

An interesting discussion is worth comment. I think that you need to write extra on this subject, it might not be a taboo topic but typically people are not enough to speak on such topics. To the next. Cheers

Winnifred Schuckert May 2, 2016 at 6:57 pm

Thank you for sharing excellent informations. Your site is so cool. I am impressed by the details that you’ve on this site. It reveals how nicely you perceive this subject. Bookmarked this web page, will come back for more articles. You, my friend, ROCK! I found simply the information I already searched all over the place and simply could not come across. What a perfect web-site.

Kaila Shbi May 3, 2016 at 9:26 am

tanning injections

Marcelino Senegal May 3, 2016 at 1:58 pm

making good habits breaking bad habits audio

Lindsey Griglen May 4, 2016 at 11:01 am

download expendables 3 teaser

Albertine Kowalec May 4, 2016 at 2:34 pm

I’m curious to find out what blog system you are working with? I’m having some minor security problems with my latest website and I would like to find something more safeguarded. Do you have any solutions?

Dudley Deschepper May 5, 2016 at 5:21 am

downloading The Expendables 3

Kaylee Kingsland May 5, 2016 at 5:30 am

I’m trying to change the entire background of my blogspot. I can get it on the left side, but the sidebar still remains at the ugly solid color. any help?.

Willia Collington May 5, 2016 at 12:08 pm

Its like you learn my thoughts! You appear to know so much about this, such as you wrote the guide in it or something. I feel that you just can do with some p.c. to power the message house a little bit, but instead of that, that is great blog. A fantastic read. I will certainly be back.

lead generation companies for contractors May 6, 2016 at 8:55 am

Okay so I’m to write a creative writing essay on my own personal utopia and what i would like it to be like and all that. I’m having issues starting though. I can’t seem to come up with a good introduction that would lead to my thesis—which i don’t even have..

тухлен апартамент в димитровград May 10, 2016 at 5:59 am

I discovered your blog site on google and check a few of your early posts. Continue to keep up the very good operate. I just additional up your RSS feed to my MSN News Reader. Seeking forward to reading more from you later on!…

Lanny Kalima May 10, 2016 at 1:33 pm

napoleon hill workbook

Emilia Brecheisen May 10, 2016 at 2:57 pm

Traffic Shopping

апартаменти ново строителство софия дружба 2 May 12, 2016 at 12:51 am

There is noticeably a bundle to know about this. I assume you made certain nice points in features also.

апартаменти ново строителство младост 4 May 13, 2016 at 2:19 am

There is noticeably a bundle to know about this. I assume you made certain nice points in features also.

цени на апартаменти ново строителство софия May 13, 2016 at 6:04 am

Youre so cool! I dont suppose Ive read anything like this before. So nice to find somebody with some original thoughts on this subject. realy thank you for starting this up. this website is something that is needed on the web, someone with a little originality. useful job for bringing something new to the internet!

апартаменти ново строителство софия люлин May 14, 2016 at 5:49 am

It’s hard to find knowledgeable people on this topic, but you sound like you know what you’re talking about! Thanks

апартаменти-ново строителство-софия-център May 14, 2016 at 7:54 am

This is the right blog for anyone who wants to find out about this topic. You realize so much its almost hard to argue with you (not that I actually would want…HaHa). You definitely put a new spin on a topic thats been written about for years. Great stuff, just great!

цени на апартаменти ново строителство софия May 17, 2016 at 2:43 am

This really answered my problem, thank you!

SuzanPMauser May 19, 2016 at 12:15 am

This post is the truth is a fastidious one it helps new net people, who are wishing for blogging.

тухленапартаменти ново строителство люлин May 19, 2016 at 1:30 pm

Can I just say what a relief to find someone who actually knows what theyre talking about on the internet. You definitely know how to bring an issue to light and make it important. More people need to read this and understand this side of the story. I cant believe youre not more popular because you definitely have the gift.

Comments on this entry are closed.

Previous post:

Next post: