Management Software

50 Things You Didn’t Know Dentrix Could Do!

Are you using the full power of Dentrix® to simplify your life?Why not? In just a few hours, you can learn 50 tips and tricks that smart practices use to simplify work that is currently wasting your time.

Source: Seminar With Great Insight to Dentrix Software | Dentrix

Training, Training, Training

I consistently run into dentists or dental team members who wish Dentrix could do some task, say “refob the misanger”. I say “Dentrix can refob the misanger”. “Really! Since when?” They ask. “Oh, since the update in 2007” I tell them.

Almost without exception dental offices will benefit from additional technology training. Training can and should be tailored to the office and the individual. For example dental hygienists do not need to master insurance claims however they do need to master perio charting, radiographs and re-call.

PLUS the dentist needs to know how to use Dentrix. The dentist is the office leader. However the dentist cannot lead if he/she does not know where they are going.


“Paperless” Mistake

One of the common mistakes dentists make with electronic charting is that they only go part way. For example: The office may use a paper chart in the treatment room during diagnosis to mark future treatment. Then they take the paper chart to the computer and enter everything again. They will use the computer to create an estimate, insurance forms and schedule. Then they will go back to the paper chart to enter procedure notes, back to the computer to take a payment, back to paper for a prescription, back to the computer for the next appointment then back to paper to check the x-rays.

The tendency is to concentrate on individual processes or technologies without integrating the process into the whole.

What the office ends up with is a mess. Everything is done at least twice, the paper chart is still needed no one is ever sure if something is on paper or in the computer. As a result the computer chart doesn’t save time and money it makes things worse.

I frequently find dental offices that have everything they need in place to “go paperless” but they keep plodding along with an inefficient hybrid system as described above. The secret to going paperless is to:

Stop Making Paper!

More help going paperless here:

Management Paperless Software

The Number 1 Dentrix tip of the Year

And finally, the #1 most read Tip Tuesday post of 2014: Charting Conditions using ADA Condition Codes

via (6) Dentrix.

Internet Management Mobile Paperless

Fast Notes App

Interesting New App

Fast Notes App.

I have long been a fan of the Dentrix auto notes feature. However many dentists seem to have a hard time using it. This new app looks like an interesting approach.

Dentalcompare Software

Who Should Know What About Dental Practice Management Software?

train3In case you missed it: This Dentalcompare article from May gives some guidelines in software training and use:

There are six distinct areas the doctor and staff need to understand in order to use practice management software effectively, but not every member of the staff needs to have the same level of expertise in each of these areas…

The six areas of the software are:

  1. General Use of the Software: This includes how to open it, how to find a patient, how to find a specific procedure or appointment.
  2. Charting: That is entering treatment, creating treatment plans and entering procedure notes. Charting also includes linking to diagnostic aids such as radiographs, photos and perio pocket charting.
  3. Finance: This includes making an estimate, creating and sending insurance claims, billing, and entering payments.
  4. Scheduling: This encompasses creating new appointments and finding existing appointments.
  5. Communications: This covers maintaining patient contact and insurance information, as well as sending correspondence, insurance, re-call and confirmations.
  6. Administration: Compiling numbers, running reports and maintaining security.

So which members of the team need to know about which of these six areas? It breaks down in this way:

via Emmott On Technology: Who Knows What About Dental Practice Management Software? |

Insufficient training is one of the primary mistakes dentists make with technology. Training is not a onetime event but should be a continuous process to improve your use of your systems, keep up with changes and train new team members.

You should have technology training sessions at least once a year. However as the article discusses every team member does not need to know everything. On the other hand there are areas each should master.

Management Software

Dentrix Tip: Understanding Privacy Requests

Understanding Privacy Requests

via Dentrix Tip Tuesdays: Understanding Privacy Requests.

Health Care Politics Paperless

Diagnostic Coding Kerfuffle

From Dr. Bicuspid:

With the proliferation of electronic health records (EHRs) and a growing emphasis upon accountability in healthcare, diagnostic coding will become increasingly important

via Dental Practice Management.

I read this in Dr. Bicuspid, found it interesting but frankly did not care much for the attitude of the guy they quoted from UCSF. However I am for anything that will advance the effective use of technology in dentistry. Then I found the following from Titus Schleyer. Quite frankly Dr. Schleyer knows a whole lot more about this than I do.

Does dentistry really need more than one diagnostic vocabulary?

In case you had to guess, the answer is “no.”…

So, what should we make of all of this? I fear that neither effort at developing a dental diagnostic vocabulary will produce a very satisfying result in the long term, unless some radical changes are made. Even worse, the tug-of-war and duplicate work consumes precious resources that dentistry, as a profession, can ill afford to waste.

Read the whole thing here: The comments are interesting as well.

Dr. Schleyer makes a number of well-informed remarks; however in my opinion the most interesting is that the whole concept of a vocabulary is out of date. Vocabularies are being replaced by computer ontologies which are far more powerful and sophisticated tools.

Dental Speaker Paperless

Stop Making Paper

My latest article in the Sacramento District Dental Journal, Nugget.

It is a truth universally acknowledged that in order for a dental office to go paperless you must stop making paper.

August/September 2012 Nugget.

Dental Speaker Paperless

Seminar Arkansas

 I will be presenting a full day on paperless transitions and advanced technology at the Arkansas State meeting in Hot Springs September 17.

The High-Tech Paperless Office and High-Tech Revolution and Cutting Edge Computer Use
Presented by Dr. Larry Emmott
Saturday, September 17. 8:00 a.m. to 5:00 p.m.

6.5 CDE Hours

via ASDA Fall Seminar 2011.

Internet Management

Practice Activator

Another online service. This one grabs your patient data and re-activates non responsive or idle patients.

Of course this or any other online service only works with digital data. That is you need to be charting, and treatment planning with the computer. Not to mention scheduling and re-call. If the computer does not have a treatment plan entered then it can not figure out which patients have diagnosed but incomplete treatment.

If you do have the data you can run this same type of process using any good dental practice management system like Dentrix. On the other hand using a web based service takes that work and out sources it leaving more time for staff to concentrate on clinical delivery of services.

Practice Activator: Patient reactivation and recall for dentists.