Posts tagged as:

dental practice management

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Communications in the 21st Century

March 7, 2019

58% of consumers start their online day by reading their emails.  76% of dental patients say email is the best way for companies to communicate with them.   So the question is…are you using it? Or even better are you gathering patient e-mail addresses in order to use it? Most Practice Management Systems like Dentrix have […]

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“Good” Charting Software

February 12, 2019

Good charting software has many features. One of the most important is that it eliminates all paper. That means the software must accommodate all the bits of paper data that accumulate in a chart and it must have a method of importing virtually anything either with a scanner or file import function. If some bit of paper […]

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SEO or SEM? What’s the Difference?

August 27, 2018

At the most basic level SEO (Search Engine Optimization) is the use of key words and other techniques to help get your website high in the “organic” results on Google. That was the big thing a few years ago when we first started to understand how the Internet and Google works. SEM (Search Engine Marketing) […]

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A Great Website is Useless

April 3, 2018

A website is useless if it attracts prospective new patients who never make an appointment or accept recommended treatment. Many dentists are spending considerable time and money on websites, SEO and social media to attract people to the office. But what happens when the patient calls? If your office is getting calls but finding it […]

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The Average Referral

March 27, 2018

Dentists are extremely dependent on powerful word of mouth referrals. Why should we expect anyone to refer us if we are just average? To be noticed we have to be noticeable; provide an experience that is not average. Over time what was exceptional becomes average and expected. It isn’t good enough to be friendly, on […]

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Pacific Dental Conference 2018

February 21, 2018

I will be presenting four sessions at the PDC in Vancouver March 8th and 9th Paperless records are just the beginning; digital technology ultimately empowers dental team members with a more efficient – digital workflow – utilizing online communication and electronic services. Digital technology is revolutionizing every aspect of the dental practice; including how we […]

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Website “Git er done”

February 6, 2018

Your dental practice website could make or lose you tens of thousands of dollars every year. What do you need to do to “git er done” when it comes to your website? Obviously, you need to start with a professional and creative web developer. However even the best developers cannot create a web site without […]

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Who is the Best Dentist?

November 27, 2017

Let’s try a thought experiment: Imagine that you are a well-educated middle class adult American. You are looking for a dentist. You know nothing about dentistry except what you see on television or have experienced in the past. You have two dental offices to choose from Dr. Adams and Dr. Baker. Both are convenient and […]

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Yes, Technology can Pay for Itself

November 2, 2017
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Dentrix Tip

October 19, 2017

Your dental office has several team members, and sometimes the same documents are unknowingly scanned more than once and stored in the Document Center. If you have duplicate files or have attached a document to the wrong person in the Document Center, it is okay to delete that document to reduce redundancy and save storage […]

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The Hinman Dental Society

September 22, 2017

I will be presenting next year at the wonderful Hinman Meeting in Atlanta. The High Tech Paperless Office 3/22/2018, 8:00 AM – 11:00 AM Speaker(s): Lawrence Emmott Keyword(s): CommunicationDental AssistingPractice ManagementTechnology Google Juice for Dentists 3/22/2018, 12:00 PM – 3:00 PM Speaker(s): Lawrence Emmott Keyword(s): CommunicationPractice ManagementSocial MediaTechnology Digital Workflow – Beyond Paperless 3/23/2018, 8:30 […]

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DrBicuspid-Snapshot™

April 4, 2017

This is a very cool super easy to use tool from Dr. Bicuspid. Get a free practice valuation when you answer a few quick questions. Source: DrBicuspid-Snapshot™ It seems almost too easy. Just a few minutes answering basic questions most dentist know or can easily get from Dentrix and you have a valuation. The makers […]

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Technology on the Rocks 2017

January 18, 2017
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Stuff or Staff?

October 17, 2016

There are three possible outcomes when adding technology to the office; only one of which is good. One: The office buys a new high tech system then throws team members at it with little or no training and no plan for implementation. This all too common approach almost always results in frustrated staff and wasted […]

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Digital Workflow – Beyond Paperless Free Webinar

October 9, 2016

Webinar October 12 The course is this coming Wednesday, you still have plenty of time to sign up. Sponsored by Sesame Communications October 12 2016 – 11:00 am PST Paperless records are just the beginning; digital technology ultimately empowers dental team members with a more efficient – digital workflow – utilizing online communication and electronic […]

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Expert Business Strategies

May 5, 2016

From the ADA “Expert Business Strategies”   I contributed a chapter on Paperless Records. I am honored to be included along with Cathy Jameson, Rita Zamora, Roger Levin, Susan Gunn and others. Order Here:

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Starting at Perfect

April 5, 2016

The expectation from any patient getting a filling, whether it is an indigent getting it free at a Medicaid clinic, a middle class salesman getting it at a typical office paid for by insurance or a well-to-do matron paying top dollar, in cash, at a Beverly Hills boutique practice, all those patients expect a perfect, […]

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Dentrix Tip – Preventing Procedures from Being Billed to Insurance

February 8, 2016

Did you know you can set up procedure codes so that by default they are not billed to insurance? That way, when you post that code it won’t be included on insurance claims. Source: Dentrix Tip Tuesdays: Preventing Procedures from Being Billed to Insurance This is one of those little items that is sooo useful […]

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Paper Charts are NOT Free

January 27, 2016

Paper charts don’t just appear in the office for free. The paper folder and all the other papers cost about $2.50 each. If you have 2500 charts they cost you at least $6,250 to create and every time a new patient walks in it’s another two-fifty; cha-ching. Other chart contents, like x-rays and photographs can […]

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Quick Dental Office Hardware Budget

December 17, 2015

Year end is fast approaching. Computers and digital technology has become just as important to a dental office as telephones and cotton rolls. It is good business practice to budget for the coming year. The following is a rough estimate of a fully computerized general dental office with four treatment rooms. Basic Requirements Server                                                                                   $3,500 […]

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